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Troubleshooting

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Check USB ports

Check the USB port on your computer.

USB port

Any USB port may be used.

 

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This product can be connected to a USB hub. However, it may 

 

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not work depending on the power supply capability of the USB 
hub.

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2

 

Installing the Receiver Unit

  Activate the Macintosh.

Wait until Mac OS X has started up completely.

 

  Insert the receiver unit into a USB port on your Macintosh.

USB port

Receiver unit

Insert here.

Carefully check the orientation of the connector and the 

 

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place where you will connect the receiver unit.
If you feel strong resistance when inserting the receiver 

 

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unit, check that the shape and orientation of the 
connector is correct. Using excessive force may damage 
the connector and cause injury.

  The mouse driver is installed automatically.

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3

 

Checking operation

Check that the mouse vertical scrolling functions are working correctly 
in Safari.

  Click the Safari icon in the Dock.

Safari will launch.

If Safari is not in the Dock, double-click the 
Safari icon in the Applications folder.

  Display your favourite web site in Safari and change the 

size of the window so that the vertical scrollbars appear.

*  The sample website used here is the ELECOM homepage.

Scrollbar

  Scroll the wheel back and forth.

Scrolling 

down

Scrolling up

The mouse is operating normally 

if the screen moves up and down 

as you scroll the wheel.

In applications that do not support scrolling, the screen will 
not move when you scroll the wheel.

Up and down scrolling operation in MAC OS X 10.7 works 
in reverse from typical models. This can be changed in the 
mouse settings screen.

When using Mac OS X

3

.  Click [Device Manager].

Windows® XP

 

1

.  From the [Start] menu, right-click [My Computer].

2

.  Click [Properties].

3

.  Click the [Hardware] tab.

4

.  Click

.

  The Device Manager window appears. Right-click the 

unknown device, and click [Uninstall].

  Click

.

  Disconnect the receiver unit and 

restart the PC.

  Repeat the procedure from "Step 2 - Installing the Receiver 

Unit" on the front of this sheet.

Internal battery troubleshooting

Charging lamp does not turn on when charging.

„

„

Start up the PC if it is not turned on. 

If the PC is in stand-by mode, take it out of stand-by.

The PC USB port may not output a sufficient amount of power for 

charging. Try disconnecting the product from the USB port that it is 
connected to.

Charging takes longer than the specified charging time.

„

„

If the temperature is too high or too low when charging, charging 

may not perform correctly. Charge in an environment between 5 and 
40°C.

Internal battery only lasts a short time

„

„

If the internal battery can only be used for a short time even when 

fully charged, this is the condition of the battery life.

When the product appears to be 

malfunctioning

When the mouse pointer on the screen does not move, or 

„

„

moves unstably, when the mouse is moved

 It is possible that the reflectivity of the surface on which this product 

is being used is not suitable for a laser mouse. Use this product on a 
mouse pad that is designed for use with laser mice.

 When using this product on a metallic surface such as a steel desk, 

radio wave outreach may be shortened. In such cases, move the 
receiver unit closer to the mouse until mouse operation stabilises.

 It is possible that the receiver unit is not connected correctly to the USB 

port. Disconnect the receiver unit from the USB port and reconnect it.

 The receiver unit and the mouse body are too far apart or there is a 

possibility that the receiver unit is facing in a direction from which it 
cannot receive radio signals.

Approximately 
10 m

Receiver unit

  Adjust the position of the receiver 

unit. The operable range of this 
product is the area within a circle 
with a radius of 10 m from the 
receiver unit. Depending on the 
usage environment, the mouse 
may not operate even when it is 
within approximately 10 m of the 
receiver unit. In such cases, move 
the mouse closer to the receiver 
unit until operation stabilises.

 Interference may occur if multiple units of this product are used 

together or if this product is used with other wireless devices. In this 
case, change the channel of other wireless devices.

  (Multiple units of this product have an automatic channel avoidance 

function.)

 If battery level becomes low, mouse operation may become unstable. 

Refer to “Charging the mouse” on front page opposite to charge the 
battery. 

If battery level becomes low, the Charging/Remaining battery 

 

level indicator lamp begins flashing green. 

*  When not using the mouse, turn it off to save battery power.

 It is possible that the standard Windows mouse driver did not install 

correctly and that this product is detected as an unknown device by 
Windows®. This product is usually detected as a USB human interface 
device. If it is detected as an unknown device, see “Removing an 
unknown device,” and after removing the device from Device Manager, 
repeat “Step 2 - Installing the Receiver Unit” on the front of this sheet.

 If you have installed drivers and settings utilities produced by the original 

manufacturer for a previous mouse, uninstall them first. This product may 
not operate correctly if a driver made by another company is installed. See 
the instruction manual that was supplied with your previous mouse for 
uninstall instructions.

 It is possible that the driver is conflicting with another driver such 

as that for a laptop touch pad. To use this product correctly, you 
must delete the touch pad driver. However, if you delete this driver, 
you may not be able to use the touch pad or touch pad functions. 
Contact the PC manufacturer for more details.

The wheel moves, but the mouse cursor does not

„

„

 In certain applications that do not support the scrolling function, the 

mouse cursor will not move when you move the wheel.

Removing an unknown device

If the standard Windows mouse driver did not install correctly and this 
product is detected as an unknown device, remove the unknown device 
from Device Manager, and then  repeat “Step 2 - Installing the Receiver Unit” 
on the front of this sheet.

If there are multiple unknown devices, before removing a 

 

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device, check that it is actually this product. Disconnect the 
receiver unit and check which unknown device disappears. 
The device that disappears is this product.
If the unknown device does not disappear even after you 

 

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have deleted the driver following the instructions below, it is 
possible that there is something wrong with the PC. Contact 
the PC manufacturer.

With the product connected to the PC, follow the procedure below to 
remove the unknown device.
*  Be sure to log on using an administrator account when Windows 

starts up.

*  Screen display may differ depending on operating system, but the 

procedure remains the same.

  Display Device Manager.

Windows® 7 and Windows Vista®

 

1

.  From the [Start] menu, right-click [Computer].

2

.  Click [Properties].

Basic specifications

Product name

Wireless laser mouse

Article No.

M-NE5DL Series

OS

Windows 7 (Includes SP1),  

Windows Vista (up to SP2), 

Windows XP (SP3)

Mac OS X 10.5 to 10.5.8, 10.6 to10.6.8, 10.7 to10.7.1

Resolution (dpi)

1200

Interface

USB

Radio frequency

2.4 GHz bandwidth

Radio wave method

GFSK modulation

Radio wave outreach

Non-magnetic  substance  (e.g.  wooden  desk): 
Approx. 10 m
Magnetic substance (e.g. metal desk): Approx. 3 m
*  Test values in the ELECOM environment

Mouse body dimensions 32.5 (W) x 32.5 (D) x 53.0 (H) mm
Receiver Dimensions

15.0 (W) x 15.07.5 (D) x 6.0 (H) mm

Operating temperature/
humidity

5 to 40°C, 90% RH max. (no condensation)

Storing temperature/
humidity

-10 to 60°C, 90% RH max. (no condensation)

Types of batteries

Rechargeable Lithium-Ion battery (internal battery in this 

product)

Battery amount

120mAh

Charging time

Approx. 3.5 hours

Operating time

Approx. 1 week operation time (when fully charged)

Wireless Laser Mouse

M-NE5DL Series

User's manual

1st edition, January 10, 2012

ELECOM Co., Ltd

This manual is copyright of ELECOM Co., Ltd.

 

Unauthorised copying and/or reproducing of all or part of this manual is 

 

prohibited.

The specifications and appearance of this product may be changed 

 

without prior notice for product improvement purposes.

ELECOM Co., Ltd. shall bear no responsibility for any and all affects 

 

resulting from the use of this product regardless of the above reasons.

Export or service transaction permission under the Foreign Exchange 

 

and Foreign Trade Control Law is required in order to export this product 
or parts of this product that constitute strategic materials or services.

Windows and the Windows logo are trademarks of the Microsoft 

 

group of companies.

Mac, Mac OS, and Macintosh are registered trademarks or 

 

trademarks of Apple Inc., in the United States

Company names, product names, and other names in this 

 

manual are generally trademarks or registered trademarks.

©

2012 ELECOM Co., Ltd. All Rights Reserved. 

ELECOM CO., LTD.

1-1 Fushimi-machi 4-Chome Chuoku, Osaka Japan 541-8765
URL: http://www.elecom.co.jp/global/
[email protected]

宜麗客(上海)貿易有限公司
上海市徐匯区肇嘉浜路 1065 甲号飛雕国際大厦 704 号
電話 : 86-21-33680011
FAX : 86-21-64271706
URL : http://www.elecom-china.com/

ELECOM Korea Co., Ltd.
5F Suam Bldg. 1358-17, Seocho2-dong, Seocho-gu, Seoul 137-862, 
Korea
TEL : 1588-9514
FAX : (02)3472-5533
URL : www.elecom.co.kr
ELECOM Singapore Pte. Ltd
33 UBI AVENUE 3 # 03-56. VERTEX SINGAPORE (408868)
TEL : (65)-6347-7747
FAX : (65)-6753-1791
ELECOM India  Pvt. Ltd.
408-Deepali Building, 92- Nehru Place, New Delhi-110 019, India
TEL: 011-40574543
e-mail: [email protected]
URL: http://www.elecom-india.com/

产品中有毒有害物质或元素的名称及含量

根据中国”电子信息产品污染控制管理办法”

产品中有毒有害物质或元素的名称及含量

 

部件名称  

有毒有害物质或元素 

(Pb)

汞 

(Hg)

(Cd)

六价铬

(Cr (VI))

多溴联苯

(PBB)

多溴二苯醚

(PBDE)

电路板

外壳 其他

○ : 表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ/T 11363-2006 

标准规定的限量要求以下。

× : 表示该有毒有害物质至少在该部件的某一均质材料中的含量超出 SJ/T 

11363-2006 标准规定的限量要求。

Hereby, ELECOM Co., Ltd., declares that this product is in compliance with 

the essential requirements and other relevant provisions of Directive [2006/95/

EC].

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