elddis 2013 Avante, Owner'S Handbook Manual

Page: 52 / 122

9-19
HOW TO USE YOUR CARAVAN’S EQUIPMENT
Troubleshooting
The heater is equipped with an electronic diagnostic system which will detect fault conditions ranging
from poor gas or d.c. supply to internal heater malfunctions. In the unlikely event of a failure, the red light
on the control panel will flash a number of times, pause and repeat until switched off. Count the number
of flashes and refer to the table below.
Number of
Flashes Fault Remedy
1 No flame detected Check gas supply making sure there is gas in the bottle
and no blockage in the gas line. Ensure propane is used at
temperature below +5ºC. Clear lockout as described
below.
2 Overheat Check the air ducts and vents are not blocked or
restricted. We recommend you wait at least 5 to 10
minutes to allow the heater to cool before clearing
lockout as described below.
3 Low/high supply Minimum operating voltage is 10V, maximum is 15V,
when measured at the heater. Check battery voltage. If
between 10V and 15V, check connections between heater
and battery. Check alternator or external battery
charging. Clear lockout as described below.
4 Combustion air fault Check combustion air inlet flue and exhaust flue for
blockages.
5 Other / internal fault Attempt to clear lockout as shown below. If this fails,
contact a Whale Approved Service Centre / Technician.
Gas Lockouts
Gas lockouts must be cleared by turned the
selector knob from gas on (flame) position to off
position then back to the on position. The
complete sequence of switch movements must
be completed within 2.5 seconds for a lockout to
be successfully cleared. If there is air in the gas
line, e.g. after a gas bottle change, the space
heater may require several attempts before it
lights.
Other Lockouts
If the lockout is caused when the unit is operated
on electric, the lockout can be cleared by turning
the selector knob from electric 'on' position to
'off' position then back to the 'on' position. The
complete sequence of switch movements must
be completed within 2.5 seconds for a lockout to
be successfully cleared.
Note : A cycling of the power supply to the unit
will not clear a lockout. Some gas lockouts, e.g.
ignition lockout and combustion air faults will still
permit use of the appliance in electric only
operation.
If the problem persists contact Whale Support on
+44 (0)845 217 2933.
Winterising
When using the heater in winter ensure the flues
are not blocked by snow or fallen leaves etc.
When the Space Heater is not going to be used
for a long period of time, we recommend that the
open end of the combustion air and exhaust flue
are covered to prevent ingress of leaves etc.