Elavon CFNA Quick Reference Manual Download Page 3

CFNA Electronic Application

  

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Before processing a new Credit First National 

Association (CFNA) credit card application:

Provide the customer with the paper 

credit card application, which includes 

Credit Card Terms and Conditions. Make 

sure the customer completes all required 

information and signs the application. 

Detach the signed application from the 

Credit Card Terms and Conditions and return 

the Terms and Conditions to the customer 

before you process the application.
Please note that the USA PATRIOT Act 

prevents processing the application 

without all of the required information.  
For each applicant, CFNA must obtain:

• 

Full legal name

• 

Date of birth

•  

Current residential street address and 

mailing address (if different)

• 

Social Security Number

•  

Annual Gross Income from all Sources

Compare the customer’s information with 

his/her valid driver’s license, military or state 

identification, or passport, and one other 

form of identification or credit card. Check 

the following:

•  

Picture: Make sure it resembles the 

individual presenting ID.

•  

Logos/holograms: Look for a hologram on 

driver’s license (if your state issues 

licenses with holograms).

•  

Expiration date: if the ID has expired, it is 

not valid and cannot be used as ID.

PROCEDURES FOR OPENING A NEW ACCOUNT

Summary of Contents for CFNA

Page 1: ...2015 Elavon Inc Elavon is a registered trademark in the United States and other countries Apple Pay is a trademark of Apple Inc This document is prepared by Elavon as a service for its customers The...

Page 2: ...scroll through the menu press MORE Press 3 multiple times until the paper advances to desired length The following prompts may appear depending on terminal setup card type and or entry method Clerk I...

Page 3: ...ocessing the application without all of the required information For each applicant CFNA must obtain Full legal name Date of birth Current residential street address and mailing address if different S...

Page 4: ...D sign your name in the VERIFIED BY box ALL APPLICATIONS APPROVED AND DECLINED MUST BE SIGNED AND MAILED TO CFNA WEEKLY Credit First National Association P O Box 81083 BK 14 Credit Authorization Cleve...

Page 5: ...gross income and press ENTER NOTE Round to the nearest dollar Do not enter cent amount For example 50 000 00 would be entered as 50000 Select YES to submit the application or NO to cancel If approved...

Page 6: ...ompleted signed and mailed to CFNA Regarding approval on new applica tions that require investigation call 800 527 3536 SALE Select CFNA Select SALE Swipe the card or manually input the nine digit acc...

Page 7: ...ew other transactions or select NO to exit Void menu If NO is selected Select INV or ACCT to search transactions Input invoice number or last four digits of account number and press ENTER Select YES i...

Page 8: ...action processes and a Merchant copy of the receipt prints Select YES to print Customer copy of the receipt AUTHORIZATION ONLY Select CFNA Select AUTH ONLY Swipe the card or manually input the nine di...

Page 9: ...s ENTER Input the ticket number and press ENTER Input the exact total amount and press ENTER Input approval code and press ENTER The transaction processes and a Merchant copy of the receipt prints Sel...

Page 10: ...9000 TERMINAL MESSAGES New Account ACCOUNT APPROVED the account has been approved Please document the account number and credit limit on the credit application CANNOT APPROVE the account is not approv...

Page 11: ...rm of payment MISCELLANEOUS TERMINAL MESSAGES Invalid Entry the required information has not been entered Comm Error Retry Tran a commu nication error occurred To retry the transaction select YES Lost...

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