ELAU PacDrive M, Operating Manual

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page 60 field bus PROFIBUS-DP PacDrive™ M
7 Maintenance
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7.2 Repair
By all means complete the attached error report form when
returning defective components.
You can also make a photocopy of the error report form and use it
as a fax message.
ATTENTION!
Electro static discharge!
Components may be damaged!
¾
Electronic parts may only be returned in the original or a compa-
rable pakkaging. In any case the components must be wrapped
in an ESD packaging/foil. Otherwise you will lose your warranty
rights.
7.3 Service Addresses
For ordering spare parts
ELAU AG
Postfach 1255
97821 Marktheidenfeld
Phone: +49 (0) 93 91 / 606 - 0
Fax: +49 (0) 93 91 / 606 - 300
For repair
Please send the components to be repaired or checked, along with
the error report, to this address:
ELAU AG
Abt. Kundendienst
postal address:
house address:
Postfach 1255 Dillberg 12
97821 Marktheidenfeld 97828 Marktheidenfeld
Service team
Should you need to talk to a member of our service team or require
on-site service, please contact:
ELAU AG
Abt. Kundendienst / Applikation
Postfach 1255
97821 Marktheidenfeld
Phone: +49 (0) 93 91 / 606 - 142
Fax: +49 (0) 93 91 / 606 - 300