Elan VIA!10.0-EM Installation Manual Download

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VIA!4.0-EM/VIA!7.0-EM/VIA!10.0-EM E L A N H O M E S Y S T E M S

5. Troubleshooting

Symptom Cause

Solution

General

Unit will not activate/turn-on
when screen is touched

No power supply connected

Connect Power Supply

Incorrect power supply

Use PWR1, PWR4, or PWR10
16VDC Power Supply

Power supply defective

With a multimeter, test for
16VDC

Incorrect power connections

Correct Connections

Unit will activate but no
IR control of sources and/or
multi-room controller

Incorrect IR connections

Correct Connections

Use talk-back IR emitter or IR
activity LED to verify IR signal

Verify commands in VIA!TOOLS

Unit will activate, but displays
"UNPROGRAMMED"

Does not contain a VIA!TOOLS
program

Download to unit with VIA!TOOLS
setup software

Symptom

Cause

Solution

ideo

No video displayed when
TV or Camera Icon touched

Video cables not connected
or incorrectly connected

Verify video connections

Video In/Out connected
backwards

Connect properly

Video source turned off

Turn on source

Incorrect camera or video
source displayed

Source's video output(s)
incorretly connected

Incorrect or missing IR/RS232
commands in VIA!TOOLS

Verify IR commands in VIA!TOOLS

Connect properly

Incorrect or missing IR/RS232
commands in VIA!TOOLS

Summary of Contents for VIA!10.0-EM

Page 1: ...VIA 4 0 EM VIA 7 0 EM VIA 10 0 EM 4 7 10 Color LCD Touch Panels INSTALLATION MANUAL...

Page 2: ...that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off a...

Page 3: ...lation Connections 12 Installation 18 ELAN Precision Panels and Wall Plates 18 Pre Wire 20 Control Status Power 20 Video 20 Video Termination Switch 21 Video In Loop Out Configuration 21 Rough In 23 N...

Page 4: ...to the front of a color LCD Liquid Crystal Display screen Depressing the polyester film with a finger allows the film to touch the glass panel underneath generating a location signal that is read by t...

Page 5: ...nels please keep the following tips in mind When properly installed nothing should be applying contact pressure to the touch panel except for the operator s finger If something is touching the touch s...

Page 6: ...the frame when mounted in a wall In custom applications factor in the viewing angles shown in Figure 2 1 and Table 2 1 and make sure that the graphics and video remain visible in the pro spective view...

Page 7: ...eater controller Figure 2 2 shows a basic appli cation using one VIA Touch panel a PVIA1 Wall Plate and an ELAN IRD4 Amplified IR Connection Block to control a stack of A V equipment TO SC 4 PWR1 IR O...

Page 8: ...chpads keypads and IR sensors all controlling many IR sources Figure 2 3 shows four VIA Touch Panels a PVIA4 Wall Plate and an IRD4 IR Distribution Block controlling a stack of A V gear PVIA4 PVIA 4 V...

Page 9: ...ed when connecting VIA Touch Panels to the PS12 Figure 2 6 shows eight VIA s and a PS12 or SPP connected to an ELAN S12 PS12 XM FM 1 2 3 4 5 6 MONO ZONE LOCAL 2 2 ZONE LOCAL 3 3 ZONE LOCAL 4 ZONE 4 LO...

Page 10: ...Plate is necessary when using VIA s with an S8 the SPP has all necessary provisions A PWR4 or PWR10 Power Supply must be used when connecting VIA Touch Panels to the SPP Note The SPP can be used with...

Page 11: ...well Use a PVIA Wall Plate appropriate for the number of VIA s to be installed or an SPP System Precision Panel Figure 2 4 shows four VIA 4 0 EM s and a PVIA4 configured for use with an ELAN S6 Note...

Page 12: ...udio Detect and Spatial Enhancement can be accessed using a VIA in an ELAN Z System Figure 2 5 shows how to con figure four VIA s using a PVIA4 and a PZ6 Precision Panel for Z Systems PZ6 Z630 X 2 PVI...

Page 13: ...OM 4 COM1 COM2 COM3 COM4 ETHERNET LINK RX TX IR LINK SENSE INPUTS 1 2 3 4 5 6 ALL IR OUTPUT EXT IR INPUT IR OUTPUTS 1 7 2 8 3 9 4 10 5 11 6 12 VIA NET IR PWR VIA 2SS1 POWER 12VDC 0 5 AMPS LEXINGTON KY...

Page 14: ...l Port RJ 45 Connector an External Power Connector and an IR Interface Port as well as a Composite Video Input and Output 1 2 3 4 5 6 Figure 3 1 VIA Connectors Note VIA 4 0_EM shown Connectors are ide...

Page 15: ...uired functionality for all system types Use this port when the VIA is used in an ELAN Multi Room Controller based System ELAN S or Z System Use ELAN Standard RJ 45 Pinout configura tion as shown in F...

Page 16: ...room as the touch panel or an ELAN Electronic Volume Control IR is routed to an emitter or IR distribution block connected to the IR OUT LOC in two ways Any IR signal that is received from the Local...

Page 17: ...example placed near a TV or an auxillary IR receiver placed in an area more convenient than the location of the touch panel Any IR signal that is received from the Local IR Input is sent out the Loca...

Page 18: ...RS 232 sequences programmed in VIA TOOLS For example use a motion sensor to activate a contact closure and cause automated actions such as system power on drapes closed and lights dimmed Connect SENS...

Page 19: ...Power The External Power port allows VIA Touch Panels to be powered with a two conductor 16 18 AWG wire from an external power supply or Precision Panel connected to the removable screw terminal plug...

Page 20: ...connections like IR GND and System Status PVIA1 The PVIA1 is a single gang Decora style wall plate designed to support a single VIA Touch Panel It has connections for Power GND Sense Status IR Video a...

Page 21: ...VIA VALET 6 4 VIA 4 0 EM VIA 7 0 EM or VIA 10 0 EM PWR4 for one to four VIA 6 4s VIA VALET 6 4s VIA 4 0 EMs VIA 7 0 EMs or VIA 10 0 EMs PWR10 for five to ten VIA 64s VIA VALET 6 4s VIA 4 0 EMs VIA 7...

Page 22: ...a Video Loop Output for composite video signals Run RG 6 or RG 59 coaxial cable from the head end location possibly a video switcher to the location where the touch panel will be installed Be careful...

Page 23: ...n OPEN Position Figure 3 8 Video Termination Switch Note The illustration shows a VIA 40 EM The Video Termination Switch is identical in all respects on the VIA 7 0 EM and VIA 10 0 EM Video In Loop Ou...

Page 24: ...PEN position Z 880 RG 6 or RG 59 Coax RG 6 or RG 59 Coax RG 6 or RG 59 Coax OPEN Position Figure 3 9 Video Loop Out For applications where different independent video is displayed on each VIA TV run s...

Page 25: ...ywall is up The bracket has provisions for mounting to a stud on the left right or center of the stud bay Determine the mounting location and height securely fasten the rough in bracket and secure the...

Page 26: ...he tem plate included in the box to carfeully mark the location to be cut Be very careful about AC lines HVAC communications wires etc when cutting into a wall There are two ways to mount a VIA Touch...

Page 27: ...SY ST E M S VIA 4 0 EM VIA 7 0 EM VIA 10 0 EM VIA enclosures are equipped with two clamping winglets that flush up against the drywall when tightened Clamping Winglets Clamping Winglets Clamping Wingl...

Page 28: ...are not actual size Use the templates included in the box LLAWYRD MORF YAWA E T A L P M E T T U O T U C M E 0 7 A I V T U O E D I S S I H T E C A F L L A W Y R D M O R F Y A W A ETALPMET TUO TUC ME07A...

Page 29: ...A Touch Panel into a stud the winglet on the opposite side should be deployed The use of drywall anchors in lieu of stud mounting is not recommended To mount the unit to a stud when not using a rough...

Page 30: ...all diameter screwdriver in the adja cent hole to guide the winglets into the box Do not apply too much force on the winglets as they may cause damage to the circuit board Gently pull the top of the V...

Page 31: ...el to the connection block where they are routed to each component Note This application does not allow for indepedent control of iden tical sources An ELAN Multi Room Controller SS1 System Station or...

Page 32: ...A PS12 Precision Panel may be used for S12 applications Connections are identical to those shown in Figure 3 18 Cat 5 SPP or PS12 VIA Connector Blue White Blue Orange White Orange Green White Green B...

Page 33: ...same way Please consult the S6 Installation Manual for additional details Note The SPP can be used with ANY ELAN S Series Multi Room Controller Connections are identical for ELAN S6 S8 or S12 appli ca...

Page 34: ...Plate and the PZ6 as shown Multiple VIA s will con nect in the same way Please consult the Z 630 Installation Manual for addi tional details Blue White Blue Orange White Orange White Green Brown White...

Page 35: ...amplified IR Connection Block to make a large Stand Alone system as shown in Figure 3 23 Blue White Blue Orange White Orange White Green Brown White Brown ELAN C45P 16V GND 16V GND V485 V485 IR ST SNS...

Page 36: ...IA1 Rear 110 Feet 200 Feet N C N C N C N C PWR1 Figure 3 23 S12 S8 Connections 200 ELAN S6 Use a local PVIA1 to connect a VIA to an ELAN S6 located more than 200 feet away Note The SPP System Precisio...

Page 37: ...e White Blue Orange White Orange White Green Brown White Brown ELAN C45P Green Brown PWR1 PZ6 Figure 3 25 Z System Connections Using the External Power Connector In applications where it is not desira...

Page 38: ...ifth button EXIT FROM VIDEO MODE is also present These buttons are Autobuilt in VIA TOOLS and will allow the homeowner to display a specific camera or all cameras as desired See the VIA TOOLS Help fil...

Page 39: ...simply a button that is created on the VIA with a delay programmed under it This allows the homeowner to clean the screen with out initiating any commands to the system The CLEAN button should be plac...

Page 40: ...ns Correct Connections Use talk back IR emitter or IR activity LED to verify IR signal Verify commands in VIA TOOLS Unit will activate but displays UNPROGRAMMED Does not contain a VIA TOOLS program Do...

Page 41: ...hing Power Requirements 16VDC 350mA 6W 16VDC 500mA 8W 16VDC 625mA 10W Viewing Angles 35 Up 15 Down 50 Left Right 50 Up 70 Down 70 Left Right 45 Up 65 Down 65 Left Right Mounting Height 56 60 From Floo...

Page 42: ...VIA Learner to interface between the PC and the touch panel to be pro grammed It is NOT NECESSARY to power the VIA during programming making it possible to program and download to multiple units prio...

Page 43: ......

Page 44: ...ot manufactured by ELAN the warranty obligations of ELAN shall in all respects conform to the warranty actually extended to ELAN by its supplier The foregoing warranties do not cover reimbursement for...

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