Troubleshooting / Warranty
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Warranty
The terms of warranty are regulated individually by the law in the different countries and by the terms of
the international ELAC representatives respectively. If you have not bought your appliance in Germany,
please check the terms with your retailer. Warranty can be given by any special retailer who has been
authorized by ELAC or the respective international representative to distribute ELAC products (EU con-
tract retailers). In the case of warranty, the complete appliance together with the receipt has to be handed
over to the retailer.
Symptom
Possible root cause
Remedy
Motor doesn’t work
No connection to the mains
or mains fuse burnt through
Check mains plug, receptacle and fuse.
Power supply not connected
properly
Check the Lumberg plug for correct fit and
fix it.
Rotary switch in position „0“
Switch the rotary switch to either „33 Upm“
or „45 Upm“.
Audio signals are re-
produced distorted or
not loud enough, even
if volume is turned to
max. on (pre-) amp
(pre-) amp doesn’t have
enough gain
Make sure the preamplifier which is con-
nected to the turntable provides a suitable
input and a RIAA equalization. If applicable
a phono preamp has to be connected in ad-
vance.
(pre-) amp is misadapted
Use the option „Moving Magnet“ for the
phono preamp and the input impedance of
47 kOhm.
The right channel ap-
pears on left channel
and vice versa
The channels are swapped
Swap the two RCA plugs (left and right
channel) which are plugged into the turnta-
ble’s RCA jacks.
Loud humming noise
Contact problems with the
signal connections (e.g. RCA
plugs, RCA extensions or
adapters)
Check all connections; for acoustical check
relating major problems reduce the amp’s
volume level to minimum. Possibly the RCA
plugs ground rings should be re-adjusted.
Gentle humming noise
Metal housing acts as an-
tenna and catches humming
In certain cases it makes sense to connect
the metal parts of the turntable to signal
ground of the (phono-) preamp. On the rear
side of the turntable there’s an earthing
screw for this purpose. Please use a wire
with enough cross section for this ground
connection.
The music doesn’t
sound naturally
Wrong speed selected
Check which speed has to be chosen for
playing the current record. There are also
records on the market which have the same
diameter as a LP (30 cm) but have to be
played with 45 rpm (e.g. maxi singles). On
the other hand there are also records in sin-
gle format (17 cm) which have to be played
with 33 rpm (so called “EPs”).
