11
Maintenance and Troubleshooting
108842 A
CHAPTER 9:
MAINTENANCE AND TROUBLESHOOTING
Table 7: Maintenance and Additional Troubleshooting
Issue
Solution/Maintenance
Frequency of Maintenance
Soft goods are dirty and/or sweaty.
Wash soft goods in washing
machine using laundry detergent
and cold water; use a low-heat
dryer cycle. Ensure that all Velcro
straps are secured before washing.
Ekso Bionics recommends washing
and drying items in a mesh bag.
As needed from wear
Actuator springs are loose.
Hand tighten both actuator springs
such that they are securely seated
in the actuator base. DO NOT USE
TOOLS TO TIGHTEN OR LOOSEN
ACTUATOR SPRINGS.
Daily
Soft goods are damaged.
Examine all soft goods (arm cuffs,
torso pads, hip pads, and lumbar
pad) for wear or damage. Examine
both sides of each soft good and all
stitching for visible damage,
discoloration, or deterioration;
manually inspect the material with
fingers to feel for wear, such as
tearing, fraying, unevenness, or
loose threads. Examine snaps,
straps, and buckles for proper
operation. If any damage or
deterioration is discovered,
discontinue use and contact Ekso
Bionics for replacements
Weekly
Actuator spring does not thread in
smoothly.
Inspect actuator spring threads. If
dirty or dusty, clean with cloth
and/or compressed air before
inserting spring into actuator
assembly.
As needed
