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Power boost does not work

NTC1 Break off

NTC2 Break off

NTC2 Short circuit

See 

Power Sharing

The electronics are cooling down 

 

This is a normal occurrence

“EE” appears in the Timer  display

“E9” appears in the Timer  display

“E8” appears in the Timer  display

“E7” appears in the Timer  display

“E3” appears in the Timer  display

“E2” appears in the Timer display

“E1” appears in the Timer  display

“E0”appears in the Timer display

“E”appears in the Power display

IGBT overheating

Electronics fault error message 
of particular cooking element

NTC1 Short circuit

Problem

Possible Cause

Solutions

        Troubleshooting Guide

 

 

If

 

you

 

encounter

 

the

 

following

 

problems

 

while

 

using

 

your

 

hob

check the

 

guide

 

below

 

to

 

see

 

if

 

you

 

can

 

correct

 

the

 

problem yourself before calling for 

assistance or service:

This may be caused by 
increased voltage being 
supplied to the house circuit. 
If the connections are correct 
and the supplied voltage 
returns to normal, the code 
will disappear

This is a normal occurrence, 
See 

Operational Hob 

Noises

Noise

Noise like humming, 
crackling and buzzing

Make sure that the cookware
is centered on the cooking 
element, and that it is also 
induction compatible. See 

Compatible Cookware

Turn the hob OFF; then 
pull plug out for about 30 
seconds. Then re-insert the 
plug and turn the hob on 
using the POWER pad. If the 
error message is still 
displayed, call for service

15

 This may be caused by 
reduced voltage being 
supplied to the house circuit. 
If connections are correct and 
the supplied voltage returns 
to normal, the code will 
disappear 

Supplied voltage to Hob is 
too high

Supplied voltage to Hob is 
too low

Turn off unit to allow IGBT to 
cool. Restart unit

See E0, E1, E2, E3, E7, E8, 
E9, EE

The fans keep running for one 
minute after the cooking element 
has been switched off

Boost function is not available if 
adjacent burner is in use (2 burns 
in the right zone or 2 burns in the 
left zone)

No cookware found or improper 
placement of cookware on the 
cooking element

Summary of Contents for BO364AI/E

Page 1: ...MODEL BO364AI E 60cm Induction Hob INSTRUCTION MANUAL AND CARE GUIDE...

Page 2: ...by electromagnetic field generating instant heat directly in the cookware bottom rather than indirectly through heating the glass surface The glass becomes hot only because the cookware warms it up A...

Page 3: ...or near children Do not touch hot surfaces Use dry pot holders to hold the handles of pots and pans Use only dry potholders moist or damp potholders on hot surfaces may result in burns from steam Do n...

Page 4: ...ce is in operation Always have a working smoke detector in or near the kitchen Do not leave lids or other metal objects such as knives forks or spoons on the hob If the h is turned on ob these objects...

Page 5: ...sed to reduce the risk of becoming entangled in or tripping over a longer cord Always attach plug to appliance first then plug cord into the wall outlet To disconnect turn any control to off then remo...

Page 6: ...vironment and human health which could otherwise be caused by inappropriate waste handling of this product For more detailed information about recycling of this product please contact your local city...

Page 7: ...amic glass lement 1 2 3 4 5 5 7 8 9 6 Minute time display windows and time cooking element symbol 7 Minute timer 8 Lower power or time 9 Raise power or time 10 Cooking element symbol and on 6 10 11 12...

Page 8: ...uit breaker Amperage BO364AI E 220 240 50 7000 35 Elements 4 Model 590 x 520 x 55 Front Left Rear Left Front Right Rear Right 2300W 2700W 1200W 1500W 1200W 1500W 1800W 2200W DISPLAY DESCRIPTION The po...

Page 9: ...k key pad will be lit up Controls unit is off Controls Lock prevents activation of any sensor key except for the Lock key pad so you must deactivate the control lock firstly then touch the main POWER...

Page 10: ...recommended for BOILING WATER Do not leave a pot unattended while in Boost Mode or other high power settings 8 Residual Heat Indicator After using any of the Cooking Element the cooking area will rema...

Page 11: ...side 9 Right Zone STOP GO To turn on To turn off Use the Stop Go function to the entire hob for Max 10 minutes while cooking the unit will be automatically switched off if Stop Go is not touched again...

Page 12: ...dicating that the time is up the Particular Cooking Element will automatically shut off If you want to set another burner to switch off automatically touch Timer key to until the desired time symbol i...

Page 13: ...surface though again typically only at high power settings A Cracking noise may be heard if the cookware base is made of layer of different material A low humming noise occurs when cooking which is no...

Page 14: ...he hob and its function will not be impaired in any way as a result Induction Flat bottomed pots or pans with or made from the following Pots or pans with or made of the following CANNOT be used on yo...

Page 15: ...rub the residue area applying pressure as needed 4 If any residue remains repeat the steps listed above 5 For additional protection after all residue has been removed polish the entire surface with t...

Page 16: ...he hob features an automatic shutoff feature that turns off the entire Hob if any cooking element has been on continuously for 2 hours The hob control panel may register liquids or objects obstructing...

Page 17: ...t and the supplied voltage returns to normal the code will disappear This is a normal occurrence See Operational Hob Noises Noise Noise like humming crackling and buzzing Make sure that the cookware i...

Page 18: ...ber as found on the bottom of your hob When ordering parts for or making inquires about your hob always be sure to include the model and serial numbers and a lot number or letter from the serial plate...

Page 19: ...odes and local codes This appliance must be supplied with the proper voltage and frequency and amperage which is protected by a properly sized circuit breaker or time delay fuse Electrical ground is r...

Page 20: ...n mm 120 Front Dimensions A Width B Depth C Height 590 520 55 B C min 50 From Edge of Hob to Nearnest Combustible Wall Both Sides min 50 From Edge of Hob to Nearnest Combustible Wall Both Sides Juncti...

Page 21: ...Turn on the power to the hob 5 Verify all function operation properly NOTE If the hob does not work or you met any problem in your operation please check that the circuit breaker has not tripped or t...

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