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Display
Meaning
Remedy
Status LEDs
light up red.
The user code was
not recognized.
Enter the user code on the
keypad again.
Status LEDs
light up red.
The numbers in the
desired user code are
all the same. E.g.:
1111, 3333.
Enter a new user code
containing at least one
number that is different
from the others. E.g.:
1115, 3733.
Status LEDs
light up red.
The desired user code
is too short or too
long. E.g.: 321,
987654321.
Enter a new user code with
a minimum of 4 digits and
a maximum of 8 digits.
E.g.: 4321, 87654321.
Status LEDs
light up red.
An error occurred
when entering menu
items or values.
Carefully read the
description of the required
function again.
Status LED
lights up red
on the right.
An incorrect user
code has been
entered 3 times. 1-
minute or 15-minute
system lock.
After the 1-minute or 15-
minute lock, enter a
correct user code. The 1-
minute or 15-minute lock
will only count down if the
power supply and data
connection are present
throughout.
Status LEDs
flash yellow
alternately.
No bus connection to
the control panel.
Check the wiring or
commission the device.
If these remedies do not solve the problem, contact your dealer. If the
system has to be returned to ekey biometric systems GmbH, ensure that
it is correctly packaged. Improper packaging can lead to the warranty
being voided.
Code pad
