TROUBLE SHOOTING
03
15
www.eklights.com
01
Problem
Possible Causes
Checklist and Remedies
Fixture does not light up
• No mains supply
• Dimmer fader set to 0
• All color faders set to 0
• Faulty LED
• Faulty LED board
• Check the power supply voltage
• Increase the value of the dimmer channels
• Increase the value of the color channels
• Replace the LED board
• Replace the LED board
General low light intensity
• Dirty lens assembly
• Misaligned lens assembly
• Clean the fixture regularly
• Install lens assembly properly
Fixture does not power up
• No power
• Loose or damaged power cord
• Faulty internal power supply
• Check for power on power outlet
• Check power cord
• Replace internal power supply
Fixture does not respond to DMX
• Wrong DMX addressing
• Damaged DMX cables
• Bouncing signals
• Check control panel and unit addressing
• Check DMX cables
• Install terminator as suggested
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SAFETY
Before carrying out any operations with the unit, carefully read this instruction
manual and keep it with cure for future reference. It contains important information
about the installation, usage and maintenance of the unit.
WARNING
General instruction
The products referred to in this manual conform to the European Community Directives and are there-
fore marked with.
The unit is supplied with hazardous network voltage (230V~). Leave servicing to skilled personnel only.
Never make any modifications on the unit not described in this instruction manual, otherwise you will
risk an electric shock.
Connection must be made to a power supply system fitted with efficient earthing (Class I appliance ac-
cording to standard EN 60598-1). It is, moreover, recommended to protect the supply lines of the units
from indirect contact and/or shorting to earth by using appropriately sized residual current devices.
The connection to the main network of electric distribution must be carried out by a qualified electrical
installer. Check that the main frequency and voltage correspond to those for which the unit is designed
as given on the electrical data label.
This unit is not for home use, only professional applications.
Never use the fixture under the following conditions:
-in places wet;
-in places subject to vibrations or bumps;
-in places with an ambient temperature of over 45°
Make certain that no inflammable liquids, water or metal objects enter the fixture.
All work must always be carried out by qualified technical personnel. Contact the nearest sales point
for an inspection or contact the manufacturer directly.
If the unit is to be put out of operation definitively, take it to a local recycling plant for a disposal
Warnings and installation precautions
If this device will be operated in any way different to the one described in this manual, it may suffer
damage and the guarantee becomes void. Furthermore, any other operation may lead to dangers like
short circuit, burns, electric shock, etc.
Before starting any maintenance work or cleaning the projector, cut off power from the main suply.
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Always additionally secure the projector with the safety rope. When carrying out any work, always comply
scrupulously with all the regulations (particularly regarding safety) currently in force in the country
in which the fixture’s being used.
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For inside use only. Not designed for outside use.
The minimum distance between the fixture and surrounding walls must be more than 50cm and the
air vents at the housing must not be covered in any case.
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Install the fixture in a well ventilated place.
Keep any inflammable material at a safe distance from the fixture.
The maximum temperature that can be reached on the external surface of the fitting, in a thermally
steady state, is high. After power off, please cool down over 15 minutes.
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Shields, lenses or ultraviolet screens shall be changed if they have become damaged to such an extent
that their effectiveness is impaired.
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The lamp(LED) shall be changed if it has become damaged or thermally deformed.
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Never look directly at the light beam. Please note that fast changes in lighting, e.g. flashing light,
may trigger epileptic seizures in photosensitive persons or persons with epilepsy.