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Chapter3Troubleshooting
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Chapter 3 Troubleshooting
If a problem still remains after applying the suggested remedies, contact your local EIZO representative.
Problem
Possible cause and remedy
1. No picture
• Powerindicatordoesnotlight.
• Checkwhetherthepowercordandtheadapterpower
cableareconnectedproperly.
• TurntheACadaptermainpowerswitchon.
• Touch .
• TurnofftheACadaptermainpower,andthenturniton
againafewminuteslater.
• Powerindicatorislightinggreen.
• Increase“Brightness”,“Contrast”,or“Gain”inthe
Adjustmentmenu.
• Powerindicatorislightingorange.
• Switchtheinputsignal.Fordetails,refertotheInstallation
Manual(ontheCD-ROM).
• Movethemouseorpressanykeyonthekeyboard.
• CheckwhetherthePCisturnedon.
• WhenPresenceSensorissetto“On”,themonitormay
haveshiftedtothepowersavingmode.Comeneartothe
monitor.
• Powerindicatorisflashingorangeandgreen.
• ThedevicethatisconnectedusingDisplayPorthavea
problem.Solvetheproblem,turnoffthemonitor,andthen
turnitonagain.RefertotheUser’sManualoftheoutput
deviceforfurtherdetails.
2. The message below appears.
Thismessageappearswhenthesignalisnotinputcorrectly
evenwhenthemonitorfunctionsproperly.
• Thismessageappearswhennosignalis
input.
Example:
• Themessageshownleftmayappear,becausesomePCs
donotoutputthesignalsoonafterpower-on.
• CheckwhetherthePCisturnedon.
• Checkwhetherthesignalcableisconnectedproperly.
• Switchtheinputsignal.Fordetails,refertotheInstallation
Manual(ontheCD-ROM).
