5-2. Imaging Problems (for both digital and analog)
Problem
Possible cause and remedy
1. The screen is too bright or too
dark.
•
Adjust "Brightness" in the Setting menu (see
). (The LCD monitor backlight has a limited life span.
If the screen becomes dark or begins to flicker, contact your local
EIZO representative.)
2. Characters and images are
blurred.
•
Check whether the PC is configured to meet the resolution and
vertical scan frequency requirements of the monitor (see
Compatible Resolutions" (page 22)
).
•
Try setting the magnification of display on the OS to "100%". When
using multiple monitors, try setting the magnification of display to
"100%" on all monitors.
3. Afterimages appear.
•
Afterimages are particular to LCD monitors. Avoid displaying the
same image for a long time.
•
Use the screen saver or power saving function to avoid displaying
the same image for extended periods of time. Depending on the
image, an afterimage may appear even if it was displayed for a short
period of time. To remove such a phenomenon, change the image
or keep the power turned off for several hours.
4.
Green / red / blue / white / dark
dots remain on the screen.
•
This is due to LCD panel characteristics and not a malfunction.
5. Interference patterns or pressure
marks remain on the LCD panel.
•
Leave the monitor with a white or black screen. The symptom may
disappear.
6. Noise appears on the screen.
•
When inputting HDCP system signals, normal images may not be
displayed immediately.
7. The positions of windows and
icons are shifted when the
monitor is turned off / on or when
restored from power saving
mode.
•
Turn the setting "On" for "Compatibility Mode" on the "Administrator
Settings" menu (see
"Compatibility Mode" (page 16)
8. The color shown on the screen is
not correct.
•
Try changing "Input Color Format" in the Setting menu (see
9. Images are not displayed over the
entire area of the screen.
•
Try changing "Picture Expansion" in the Setting menu (see
•
Check whether the setting for the resolution of the PC matches the
resolution of the monitor.
10. Cloudiness cannot be removed
even after wiping the screen. /
There is dew on the interior side
of the glass.
•
When cloudiness cannot be removed even after wiping the screen,
dew may have formed on the interior side of the glass that protects
the LCD panel. The dew will disappear after a while. Dew appearing
like this on the interior side of the glass will not lead to product
failure or degradation.
18
Chapter 5 Troubleshooting
