Follow the steps below to replace the battery:
1. Pull off the white end of the pen from the blue end and remove the battery.
2. Insert a new battery, “+” end up, into the battery space.
3. Put the two ends back together.
Tablet does not respond
If your Chalkboard tablet is not responding, there are several possible issues:
Tablet is not set with the receiver
Tablet batteries are dead
If you have any questions, please feel free to contact Technical Support at 888.333.4988 or email
them at
Tablet not set with receiver
If your Chalkboard tablet is not responding and the receiver light does not blink red when you are
using the pen with the tablet, your tablet may not be communicating with the receiver. Make sure
the receiver is plugged into a USB port on your computer and then follow the steps below to reset
your tablet.
1. Press the white button on the top of your receiver so that you see it flash green.
2. While the green receiver light is flashing, use the tip of your Chalkboard pen to press the
small, red sync button on the bottom side of the Chalkboard unit.
3. You should see the button on the front upper-left hand corner of the Chalkboard flash and
then remain blue.
Tablet battery is dead
Try recharging your board; contact Technical Support at 888-333-4988.