9. Getting the CO Alarm Serviced
If your CO Alarm fails to work after you have carefully read all the instructions,
checked the unit has been installed correctly, and ensured that it has good batteries
connected, return it for repair or replacement. This should be where it was purchased,
or alternatively return it in a padded box to “Customer Assistance and Information” at
the nearest address given on the CO Alarm or in this leaflet. (Remove the Alarm from
the mounting plate before shipping the product). State the nature of the fault, where
the CO Alarm was purchased, and the date of purchase.
10. Guarantee
Ei Electronics guarantees Carbon Monoxide Alarms Models Ei207 (excluding batteries)
for 2 years & models Ei208 for 5 years from date of purchase against any defects that
are due to faulty materials or workmanship. These guarantees only apply to normal
conditions of use and service, and do not include damage resulting from accident,
neglect, misuse, unauthorised dismantling, or contamination howsoever caused. These
guarantees exclude incidental and consequential damage. If the Carbon Monoxide
Alarm should become defective within the guarantee period, it must be returned to
where it was purchased or alternatively to Ei Electronics, carefully packaged, with the
problem clearly stated (see ‘Getting the CO Alarm Serviced’ section) along with proof
of the date of purchase.
We shall at our discretion repair or replace the faulty unit.
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