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Services 

  Trouble Shooting 

 

16 

Services 

Trouble Shooting 

 

Problem 

Causes 

Solutions 

No Display / Not switched on 

No power to fixture 

Check AC mains power and connections 

Inspect connections and cables. Correct poor connections. Repair or replace 
damaged cables 

Check the power supply voltage. 

Fixture does not respond to 
DMX correctly. 

Incorrect fixture DMX addressing 

Check the fixture is assign to correct DMX address (See Page 9) 

Incorrect DMX mode 

Check fixture is set to correct DMX mode (See Page 13) 

Fault on data link 

check for the data link is correctly linked from the DMX source if all cables are 
in good condition 

Other device on DMX link defective. 

Unplug eventCON® IN and OUT connectors and connect them directly 
together to bypass one fixture at a time until normal operation is regained 

Data transmission lines should be terminated. 

Insert termination plug in OUTPUT of the last fixture on the link. 

Device is set to Wireless DMX input 

Disable the W-DMX input via Menu 

LC-Display works but no light 
outputs can be generated. 

Faulty DMX link 

Run built-in test mode or static control mode to verify if LEDs are illuminated 

Broken parts / wires / LEDs 

Have fixtures serviced by an Ehrgeiz service technician 

 

Maintenance 

There are no serviceable Part inside your BabyZoom 4. If problems occur, contact your Ehrgeiz dealer or a qualified Ehrgeiz Service 
technician. 
Use a slightly moist and smooth cloth to clean the device. Do not use any aggressive detergents. 
We are sure you will have a sophisticated experience with your BabyZoom 4. 
 

Summary of Contents for baby zoom 4

Page 1: ...USER MANUAL...

Page 2: ...lation hanging 4 Safety attachment 4 Omega Bracket 5 Connections 6 Mains DMX 6 DMX 7 Wireless DMX 7 Operations 8 Menu control 8 Menu map 9 Software updates 13 DMX Modes 13 Standard Mode 14 Advanced Mo...

Page 3: ...rotected against dust first digit 6 and against Immersion up to 1m depth tested for 30 minutes second digit 7 Prevention from electrical shock Make sure to ground earth the fixture electrically It s e...

Page 4: ...5 C may not be exceeded The exterior of this fixture can reach a very high temperature during operation Avoid contact by persons and materials Maintenance This fixture is for professional use only It...

Page 5: ...ceived your BabyZoom 4 with the following content BabyZoom 4 4x60W Osram LED Beamlight with 6 40 beam angle eventCON Input cable Input cable with Neutrik XLR and Schuko merging to Eventcon Diffusor Sc...

Page 6: ...fe operation and secure handling Installation on the floor You could place the BabyZoom 4 on the floor Please make sure the surface is plane and the reliability of the floor is sufficient Installation...

Page 7: ...Installations Omega Bracket 5 Omega Bracket There are optional Omega Bracket fittings available for your BabyZoom 4 Attach them with the screws onto the suspension...

Page 8: ...e connection of the Power supply has to be done by qualified staff only Do not connect the BabyZoom 4 if you are not able to survey the consequences Do not try to connect another type of plug than an...

Page 9: ...4 uses 11 DMX channels Connect the devices and increase the value of the DMX channel by 11 from one device to another Wireless DMX The device is equipped with a Wireless DMX Input from Wireless Soluti...

Page 10: ...hile you turn the fixture Can be disabled in the menu The Menu of the BabyZoom 4 is mainly intuitive You will find a menu map on the following pages The four buttons are used to scroll the values sele...

Page 11: ...DMX Receiver Off Link Link Set the Wireless DMX Receiver to Link Status Unlink Remote DMX Addr On Enable change of the DMX Startaddress via DMX Off Reset via DMX On Enable the Reset via DMX Off No DM...

Page 12: ...Display output is shut off 1 minute 5 minute 60 minute No signal flash On Choose if the display is blinking if there is no DMX input Off Flip Display Auto Choose the alignment of the display Auto mean...

Page 13: ...255 White 0 255 Shutter 0 255 Dimmer 0 255 CTO 0 255 Zoom 0 255 Control 0 255 Reset All Yes Reset the values of static to default No Program Edit Program 1 Prog1 Max Steps Select Step 01 30 select amo...

Page 14: ...ttable xxx Hours show resettable hours Total xxx Hours show total device hours Clear Resettable Clear Cancel clear resettable time Fixture Temp Head LED Actual xxx C F show the actual temperature of t...

Page 15: ...issue which could probably be solved by a Firmware Update please contact your Ehrgeiz Dealer for further instructions DMX Modes You can set up your BabyZoom 4 in 4 different DMX Modes Standard Mode Pa...

Page 16: ...rol see Special Control channel Appendix Page VII 11 Remote DMX Address Advanced Mode CH Function 1 Colour Wheel see Colour Wheel chart Appendix Page VI 2 Red 3 Red fine 4 Green 5 Green fine 6 Blue 7...

Page 17: ...Operations DMX Modes 15 Easy Mode CH Function 1 Colour Wheel see Colour Wheel chart Appendix Page VI 2 Dimmer 3 Zoom RGBW Mode CH Function 1 Red 2 Green 3 Blue 4 White 5 Zoom...

Page 18: ...ON IN and OUT connectors and connect them directly together to bypass one fixture at a time until normal operation is regained Data transmission lines should be terminated Insert termination plug in O...

Page 19: ...tion cooling Control and programming Setting addressing 2x 16 characters OLED display 4 buttons Protocol USITT DMX 512 Control channels 3 5 10 16 4 DMX protocol modes 3 editable programs each up to 25...

Page 20: ...Appendix Exploded drawing II Exploded drawing...

Page 21: ...Appendix Spareparts III Spareparts To be updated...

Page 22: ...the event industry In order that the eventCON system works with your classic fixtures we have developed adapter sets which connect classic XLR Schuko PowerCON with the eventCON system Technial Data Co...

Page 23: ...Appendix eventCON V Here is an extract of the available eventCON accessories...

Page 24: ...Blue Green 101 105 LEE 124 Dark Green 106 110 LEE 139 Primary Green 111 115 LEE 089 Moss Green 116 120 LEE 122 Fern Green 121 125 LEE 738 JAS Green 126 130 LEE 088 Lime Green 131 135 LEE 100 Spring Ye...

Page 25: ...el Table Value Function 0 15 Shutter Closed 16 47 Random Strobe slow fast 48 79 Ramp Up slow fast 80 111 Ramp Down slow fast 112 143 Ramp UP down slow fast 144 199 Strobe Pause 5s 1s slow fast 200 239...

Page 26: ...Law 91 95 Reserved 96 100 No DMX Hold 101 105 No DMX Shutter Closed 106 110 No DMX Play Program 1 111 115 Reserved 116 120 Display Backlight ON 121 125 Display Backlight OFF 126 135 Reserved 136 140 D...

Page 27: ...Appendix Dimmer Curves IX Dimmer Curves Linear Theatrical Square Inverse square...

Page 28: ...Ehrgeiz Lichttechnik GmbH Im St ckm dle 27 D 76307 Karlsbad Germany Tel 49 7248 947 90 10 Fax 49 7248 947 90 12 Web www ehrgeiz com...

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