Thank you for choosing Egnater. Egnater manufactures
some of the world’s most innovative all-tube amplifier,
combos and speaker cabinets. Egnater takes great pride in
thoroughly testing each product prior to shipment.
AMPLIFIERS, COMBOS AND SPEAKER
CABINETS:
Egnater offers a three (3) year warranty
to the original purchaser that an Egnater product will be
free from defects in material and workmanship. A dated
sales receipt will establish coverage under this warranty.
This warranty does not cover service or parts to repair
damage caused by accident, neglect, abuse, normal &
wear, disaster, misuse, abuse, over-powering, negligence,
inadequate packing or shipping procedures and service,
repair or modifications to the product which have not
been authorized or approved by Egnater. If this product
is defective in materials or workmanship as warranted
above, your sole remedy shall be repair or replacement as
provided below.
TUBES:
Egnater warrants the original purchaser that the
tubes used in an Egnater amplifier/combo will be free
from defects in material and workmanship for a period of
90 days from the original date of purchase. A dated sales
receipt will establish coverage under this warranty. This
warranty will automatically terminate 90 days after the
original retail sales date. This warranty is in lieu of all
other expressed warranties. If tubes fail within the 90 day
warrant period your sole remedy shall be replacement of
tubes as provided below.
RETURN PROCEDURES:
In the unlikely event that a
defect should occur, follow the procedure outlined below.
Defective products must be shipped, together with proof
of purchase, freight pre-paid and insured to the Autho-
rized Egnater Service Center or directly to Egnater. If a
product must be returned to Egnater for warranty replace-
ment/repair, a Return Authorization Number must be
obtained from our Customer Service Department prior to
shipping the product.
Please contact our Customer Service Department for the
Authorized Egnater Service Center nearest you. Products
must be shipped in their original packaging or its equiva-
lent; in any case, the risk of loss or damage in transit is
to be borne by the purchaser. The Return Authorization
Number must appear in large print directly below the
shipping address. Always include a brief description of
the defect, along with your correct return address and
telephone number.
When calling to inquire about a returned product, always
refer to the Return Authorization Number. If Egnater de-
termines that the unit was defective in materials or work-
manship at any time during the warranty period, Egnater
has the option of repairing or replacing the product at no
additional charge, except as set forth below. All replaced
parts become a property of Egnater. Products replaced or
repaired under this warranty will be returned via ground
shipping within the United States-freight prepaid. Egnater
is not responsible for costs associated with expedited
shipping, either to Egnater or the return of the product to
the customer.
INCIDENTAL OR CONSEQUENTIAL DAMAGE:
In no event will Egnater be liable for any incidental or
consequential damages arising out of the use or inability
to use of any Egnater product, even if an Egnater dealer
has been advised of the possibility of such damages, or
any other claim by any other party. Some states do not al-
low the exclusion or limitation of consequential damages,
so the above limitation and exclusion may not apply to
you. This warranty gives you specific legal rights and you
may also have other rights which may vary from state to
state.
FOR YOUR PROTECTION:
Please complete and mail
the Purchase Information Card within (10) ten days of the
date of purchase so that we may contact you directly in
the event a safety notification issued in accordance with
the 1972 consumer Product Safety Act.
CUSTOMER SUPPORT:
Our dedicated staff is ready
to help you with any warranty or product questions you
may have. Please call 1-877-EgNATER (9:00AM to
4:00PM Pacific Standard Time).
LIMITED WARRANTY
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