Model Aqva 18 Use and Maintenance Manual
Page74
Rev.3 14/11/2017
EN
SIGNAL
REASON
RESOLUTION
ALARM 01
BLACK OUT
No voltage during the work phase
Press the switch-off key and restart the thermo-stove
If the problem persists, contact your local Technical Support
Centre
ALARM 02
SMOKE SENSOR
The smoke sensor is malfunctioning
Contact your local Technical Support Centre
The smoke sensor is disconnected from the board
Contact your local Technical Support Centre
If the problem persists, contact your local Technical Support
Centre.
ALARM 03
SMOKE
OVERTEMPERAT
.
Combustion in the brazier is not optimal
Turn the thermo-stove off, clean the brazier and adjust combustion
according to the pellet set point.
The centrifugal fan, if fitted, is defective
Contact your local Technical Support Centre
Poor or no heat exchange in the exchangers causes grime and/or
ash deposits
If the problem persists, contact your local Technical Support
Centre.
ALARM 04
ASPIRATOR
FAULT
Smoke extractor encoder is not working or is not connected correctly
Contact your local Technical Support Centre
No power to the smoke extractor
Contact your local Technical Support Centre
The smoke extractor is blocked
Contact your local Technical Support Centre
ALARM 05
NO
SWITCH-ON
The pellet tank is empty
Check the tank inside for pellets
Pellet calibration and suction during switch-on is inappropriate
Contact your local Technical Support Centre
The switch-on resistor is defective or not in position.
Contact your local Technical Support Centre
ALARM 06
PELLETS
EXHAUSTED
The pellet tank is empty
Check the tank inside for pellets
The motor reducer is not loading pellets
Empty the tank to be sure that inside there are no fallen objects
that may prevent correct feed screw operation
Poor pellet feed
Adjust the pellet set point
If the problem persists, contact your local Technical Support
Centre.
ALARM 07
THERMAL
SAFETY
The manual reset thermostat has tripped after overheating of the
stove at a critical point for safety
Reset the thermostat by pressing the button on its back after
complete cooling.
The room fan, if fitted, is defective
Contact your local Technical Support Centre
Combustion in the brazier is not optimal
Turn the thermo-stove off, clean the brazier and adjust combustion
according to the pellet set point.
If the problem persists, contact your local Technical Support
Centre.
ALARM 08
NO
VACUUM
The combustion chamber and smoke passages are clogged with ash
deposits.
Proceed as described in the thermo-stove cleaning brochure
The chimney is obstructed.
Make sure the chimney is free and clean.
The vacuum switch is malfunctioning
Contact your local Technical Support Centre
ALARM 10
HOT WATER
If the boiler water temperature exceeds 90° C.
If the problem persists,
contact your local Technical Support
Centre.
ALARM 11
FLAME
FAILURE
The pellet tank is empty
Check the tank inside for pellets
Pellet calibration and suction during switch-on is inappropriate
Contact your local Technical Support Centre
ALARM 12
EXTRACTOR
ROTATION
FAILURE
The smoke extractor rotations have a 15% efficiency loss due to fan
obstruction.
Contact your local Technical Support Centre
ALARM 14
FEED SCREW PHASE
Motor electric voltage failure during pellet loading.
Contact your local Technical Support Centre
ALARM 15
FEED SCREW TRIAC
Electronic board malfunction detected in the pellet loading motor
control
Contact your local Technical Support Centre
ALARM 16
WATER PRESSURE
The system pressure is higher or lower than a preset value (ranging
from 0.5 bar to 2.5 bar).
A cold circuit pressure of about 1.0 bar is recommended
Fill and vent the system to bring the pressure back to the required
value for proper operation
If the problem persists, contact your local Technical Support
Centre.
Alarm description
! IMPORTANT
The alarm can be cancelled by pressing the P3 key for a few seconds on the display. Before restarting
the thermo-stove, check whether the condition that generated the alarm has been solved.
Summary of Contents for Aqva 18
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