EFFECTIM EFM02, User Manual

Page: 10 / 14

18 17
Troubleshooting
After T
reatment
Checklist for Possible Problems
Problem Possible Causes Solutions
Charge the battery.
→ →
→ →
Insufficient charging
The device does not turn on.
→ →
Hold down the Power/Level
button for approximately
three seconds to turn on the
device.
You did not press and hold
down the Power/Level button
long enough to turn it on.
Contact your local
distributor or the Customer
Helpdesk (see page 22).
* Do not try to replace the
device by yourself as this
may cause a malfunction.
→ →
The battery has expired
(the battery can be charged
approximately 300 times).
The device only operates
for a few minutes even after
charging.
→ →
The AC adapter is not
plugged into the wall socket. Connect the AC adapter to
a wall outlet.
Insert the USB charging
cable properly (see page 10).
→ →
The USB charging cable is
not inserted into the device
or AC adapter.
The device does not start
charging.
( )
charge indicator
does not flash.
Press the Power/Level button
for approximately three
seconds to turn on the device
again.
You mistakenly pressed the
Power/Level button.
→ →
Press the Power/Level button
(see page 14). The device is set to shut off
automatically.
→ →
To keep the product clean, please be sure to clean it after each use.
1
Turn off the device.
2
To clean the treatment head, wipe it with a damp and well-wrung cloth to
remove any dirt.
• Refrain from using an alkali cleaning agent, alcohol, thinner, benzene, nail polish remover, or
any other solvents.
• Do not leave the device with dedicated eye cream on it.
• This device is not waterproof. Do not wash it with water.
• Check to make sure the charging terminal is clean.
3
Wipe off any dirt from areas other than the treatment head with a dry
cloth.
 How to clean and store the product
The device is too warm.
The device was used
continuously.
Turn off and wait at least
one hour before using again.
→ →
Storage
 If you will not be using the device for an extended period, clean the device before storing it.
 When the device is not in use, turn off the power and disconnect the AC adapter and USB charging cable
from the device and wall outlet before storage.
 Avoid storing the device in high-temperature/high-humidity locations (such as near a stove or heater, or in
a bathroom), locations where there is exposure to direct sunlight, or unstable locations. Store the device in
a well-ventilated and clean area.
 Keep the device out of the reach of children.
Maintenance and Inspections
 If you have not used the device for an extended period, be sure to inspect it carefully and check that the
device works properly and safely before restarting use.
 If the device is malfunctioning, go to “Checklist for Possible Problems” (pages 18-19) and attempt to
identify the problem before arranging to have the device repaired. If the problem persists, contact your
local distributor or the Customer Helpdesk with a proof of purchase (see page 22).
 If the device malfunctions, appears damaged, or needs service, please contact your local distributor.
If you charge the device from
a PC or similar device, it may
not be charged due to
insufficient power. Always use
the dedicated AC adapter.
→ →
The dedicated AC adapter is
not being used.
After Treatment Troubleshooting