Troubleshoot
ing
Not functioning
No electrical supply
Check that the plug is
connected
Check that the mai
n
switch is turned on
Poor airflow
2 in 1
filter clogged
Clean the filter and
put it back
when dry
Motor running but
no airflow
Butterfly valve jammed
Contact Customer
Service
Motor cut off after a
few minutes
High temperature safety
device activated
The kitchen is not
sufficiently ventilated
The hood is installed too
near to the cooking stove
The hood must be at
least 65cm from stove
Strong cooking
smell
2 in 1
filter not
installed
Aluminium c
harcoal
filter must be installed
2 in 1
filter clogged
Clean the filter and
put
it back
when dry
or
replace with
a new one
Whirring sound
Foreign object in contact
with fan blade
Contact Customer
Ser
v
ice
Symptoms
Possible Cause
Action
9
