11
Troubleshooting
In
the
event
of
any
uncertainties
arise
on
appliance
or
if
the
appliance
is
not
function
properly,
please
stop
using
it
and
contact
our
Customer
Service
immediately.
Symptoms
Possible Cause
Action
Motor does not function
No
electrical
supply
-
Plug
and
main
switch
no
connected
Damaged
switch
or
short
circuit
-
Check that the plug is
connected and the main
switched is turned on.
-
Check if the switch is
damaged or short
circuit – replace or
repair.
Poor airflow
-
Distance between the cooking
appliance and the hood is too high
-
Fan operation speed is too low
-
Charcoal filters clogged
-
Adjust installation height
-
Replace motor or
capacitor – contact
technician
-
Replace charcoal filters
Motor running but
No airflow
Air flow blade is jammed
Adjust air flow blade –
contact technician
Motor shut off after a
few minutes
-
High temperature – safety device
activated
-
The hood is installed too near to the
cooking appliance
-
The kitchen is not
sufficiently ventilated
-
Adjust installation
height – must be at least
65cm from cooking
appliance
Strong Vibration
-
Hood installed incorrectly
-
Fan installed incorrectly
-
Fan is damaged
-
Reinstall the hood
correctly
-
Reinstall the fan correctly
-
Replaced or repair
Strong cooking smell
Charcoal filters not installed
In re-circulating mode,
charcoal filters must be
installed
Oil dripping onto stove
Aluminum grease filter saturated
Wash the aluminum
grease filters
Whirring sound
Foreign object in contact with fan blade
Contact technician
-
