N E W B O R N I N S E R T C U S H I O N - U S E + C A R E G U I D E
7
Warranty
All Edwards & Co products are guaranteed for two years
from the date of shipping against defects in material and
workmanship.
If we determine that the product has a manufacturing fault, we will repair or
replace it free of charge to you. The decision to repair or replace is solely at
the discretion of Edwards & Co Proof of purchase must be provided.
The warranty is “return to base” and not a free in-home service. This means
the customer is responsible for any inwards freight charge to return the
product to an Edwards & Co representative for warranty or service.
Our warranty excludes claims resulting from misuse, abnormal use,
overloading, general wear and tear, child outgrowing the product, not
following instructions, transportation damage (including airline or freight
damage), poorly maintained product, dropped goods, negligence, second-
hand product, modified product, colour fading, over inflation, mould, damage
to handle foam in use or fabric cuts and tears. Our warranty also does
not cover tyre punctures or corrosion to frames or fasteners as a result of
atmospheric or environmental conditions.
Any replacement will not give the right for the warranty period to be
extended.
Edwards & Co does not cover warranty if the product has been purchased
second hand or from an unauthorised reseller.
For the complete terms and conditions of our warranty, please visit our
website — edwardsandco.nz/pages/warranty
Edwards & Co New Zealand
Unit 5
30 Foundry Road
Silverdale 0932
NEW ZEALAND
NZ: (09) 869 8950
Edwards & Co Austrailia
C/O - G&S Logistics
Unit 1, 96-112 Gow Street
Padstow NSW 2211
AUSTRALIA
AU: (02) 9066 6702
