7
d.
Connect
your
computer
directly
to
your
modem
and
check
if
you
can
access
the
internet.
If
you
can’t,
please
contact
your
Internet
service
provider
for
assistance.
3.
I
can’t
open
the
web
based
configuration
interface.
a.
Please
ensure
your
computer
is
set
to
use
a
dynamic
IP
address.
Refer
to
the
user
manual
for
guidance
if
you
are
unsure
how
to
do
this.
4.
How
do
I
reset
my
device
to
factory
default
settings?
a.
To
reset
the
device
back
to
its
factory
default
settings,
press
and
hold
the
WPS/Reset
button
for
over
10
seconds,
until
the
power
LED
begins
to
flash.
Please
wait
a
few
minutes
for
the
product
to
restart.
When
the
device
restarts,
all
settings
will
be
reset.
Default
settings
are
displayed
on
the
product
label
on
the
back
of
the
device,
as
shown
below:
