do not mind if you try to solve the problem yourself. If the attempt to repair was fairly neat, you do not lose your warranty.
In case of major breakdowns, chemical exposure or mechanical damage to the Recorder, the manufacturer will not be
able to continue the warranty service of this device. Our products have no seals.
If you are experiencing problems with the use of our products, we recommend the following:
1. Go to www.ts-market.com and see a list of common problems (FAQ section) and their solutions. Perhaps there is a
solution to your problem.
2. If the problem persists, contact technical support at [email protected] with the detailed description of your
problem, the conditions it appeared, the exact product name according to the passport, firmware, software, operating
system, and other relevant information. Remember, the better you describe the problem, the sooner it is resolved. Calls
and mails like "It doesn't work at all!" are least effective. E-mail correspondence is most effective because it preserves
history and minimizes misunderstanding. You will receive a response to your request by e-mail
within 24 hours (excluding weekends and holidays).
