EdgeStar Wine Refrigerator
10
TROUBLESHOOTING
Before Calling for Help
If the unit appears to be malfunctioning, read through the OPERATION
section of this manual first. If the problem persists, check the
Troubleshooting Guide below and on the following page. The problem
could be something that can easily be solved or explained.
Issue
Possible causes
Solutions
The wine cooler
turns on and off
frequently.
The room temperature is higher than
the recommended ambient
environment.
Run the cooler at the appropriate ambient temperature.
The door is being opened often.
Minimize the number of times the door is opened.
The door is not completely closed.
Make sure the door is completely closed.
The door gasket is not sealing
properly.
Make sure the door gasket is properly sealing.
The cooler does not have the
suggested ventilation.
Read and follow the “Installation Clearance
Requirements” section.
The wine cooler
does not turn on.
There is a power failure
Ensure the cooler is plugged in and the power outlet has
power.
The cooler is not plugged in.
Plug the unit in to a power outlet that has sufficient
amperage.
A house fuse has blown or the
circuit breaker is tripped.
Replace the broken fuse in your fuse box or reset the
breaker.
The wine cooler will
not reach the
desired temperature
The cooler is placed too close to a
heat source.
Keep the cooler away from direct sun light or other heat
sources.
The cooler does not have sufficient
ventilation.
Read and follow the “Installation Clearance
Requirements” section.
The door is opened too frequently or
for a long period of time.
Close the door tightly and do not open the door too
frequently or for a long period of time.
The wine cooler is
making strange
noises
Certain sounds are normal.
Read the “Normal Sounds” section.
The unit is not level or is touching
another appliance.
Check to make sure that the cooler is level, and that it is
not in contact with another appliance or furniture.
The body of the wine
refrigerator is
electrified
The unit is not grounded properly.
Contact your local electrician to test your electrical
grounding system.
Frost is forming in
the wine cooler.
The environment is humid.
Though the unit uses an “auto-defrost” system, under
certain conditions, manual defrosting may be required. If
frost builds up, you can try running the cooler on a
warmer temperature setting, minimizing the number of
times you open the door, or unplugging the unit to allow
the frost to melt.
The ambient temperature is too low.
The door is being opened too
frequently.
The door will not
shut properly.
Your cooler is not level.
Make sure the cooler is on a level surface.
The door will not shut properly.
Clean the door gasket.
The door gasket is not installed
correctly.
Make sure the door gasket is properly installed.
The shelves are incorrectly installed. Correctly install the shelves.
