Troubleshooting continued
Issue Possible
cause
Solution
Ensure the cooler is plugged in and the power outlet has
power.
The wine cooler does not
turn on.
There is a power failure.
Plug the unit in to a power outlet that has sufficient
amperage.
The cooler is not plugged in.
A house fuse has blown or
the circuit breaker is tripped.
Replace the broken fuse in your fuse box or reset the
breaker.
The wine cooler will not
reach the desired
temperature
The cooler is placed too
close to a heat source.
Keep the cooler away from direct sun light or other heat
sources.
The cooler does not have
sufficient ventilation.
Read and follow the “Installation Clearance Requirements”
section.
The door is opened too
frequently or for a long
period of time.
Close the door tightly and do not open the door too
frequently or for a long period of time.
The wine cooler is making
strange noises
Certain sounds are normal.
Read the “Normal Sounds” section.
The unit is not level or is
touching another appliance.
Check to make sure that the cooler is level, and that it is
not in contact with another appliance or furniture.
The body of the wine
refrigerator is electrified.
The unit is not grounded
properly.
Contact your local electrician to test your electrical
grounding system.
Frost is forming in the
wine cooler.
The environment is humid.
Though the unit uses an “auto-defrost” system, under
certain conditions, manual defrosting may be required. If
frost builds up, you can try running the cooler on a warmer
temperature setting, minimizing the number of times you
open the door, or unplugging the unit to allow the frost to
melt.
The ambient temperature is
too low.
The door is being opened
too frequently.
The door will not shut
properly.
Your cooler is not level.
Make sure the cooler is on a level surface.
The door gasket is dirty.
Clean the door gasket.
The door gasket is not
installed correctly.
Make sure the door gasket is properly installed.
The shelves are incorrectly
installed.
Correctly install the shelves.
EdgeStar Wine Refrigerator
12
