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EdgeStar Limited Warranty
WHAT IS COVERED:
LABOR: For a period of ONE (1) YEAR from the date of original purchase, labor will be performed free of charge at an authorized
EdgeStar repair facility. At its option, EdgeStar will repair the product with new or remanufactured parts, or exchange the defective product
with a new, refurbished, or remanufactured product. If a product is replaced, it will carry the remaining warranty of the original product.
After the one (1) year period, EdgeStar will no longer be responsible for labor charges incurred. All defective products and parts covered
by this warranty will be repaired or replaced on a mail-in basis to an EdgeStar authorized repair facility.
PARTS: For a period of ONE (1) YEAR from the date of original purchase, EdgeStar will supply new, rebuilt, or refurbished parts free of
charge. EdgeStar may request a defective part be returned in exchange for the replacement part. All replacement parts or products will
be new, remanufactured, or refurbished. All products and parts replaced by EdgeStar under warranty service become the property of
EdgeStar.
This warranty applies to the original purchaser only, and only covers defects in workmanship experienced during operation of the product
under normal service, maintenance, and usage conditions. This warranty applies to the purchase and use of this product in residential
settings within the contiguous United States of America.
WHAT IS NOT COVERED-
The following limitations apply to the coverage of this warranty. This warranty does not
cover:
• Labor charges for installation, setup or training to use the product.
• Shipping damage, and any damage caused by improper packaging for shipment to an authorized service center, and any damaged
caused by improper voltage or any other misuse, including abnormal service, handling, or usage.
• Cosmetic damage such as scratches and dents.
• Normal wear and tear on parts or replacement of parts designed to be replaced, e.g. filters, cartridges, batteries.
• Service trips to deliver, pick-up, or repair, install the product, or to instruct in proper usage of the product.
• Damages or operating problems resulting from misuse, abuse, operation outside environmental specifications, uses contrary to
instructions provided in the owner’s manual, accidents, acts of God, vermin, fire, flood, improper installation, unauthorized service,
maintenance negligence, unauthorized installation or modification, or rental or commercial use.
• Labor, service transportation, and shipping charges incurred 91 days or more after the date of original purchase.
• The use of EdgeStar products in commercial or rental settings.
• Optional accessories, attachments, and appearance items.
• Products that have been modified to perform outside of specifications without the prior written permission of EdgeStar.
• Products lost in shipment, or theft.
• Products sold AS IS or from an unauthorized reseller.
• Products that have had their serial numbers removed or defaced. Products with serial numbers that have been invalidated.
• Damage to personal property from use of product.
• Replacement of repair of household fuses, circuit breakers, wiring, or plumbing.
OBTAINING WARRANTY SERVICE:
If you believe your product is defective, contact EdgeStar Customer Support for
troubleshooting assistance and warranty service at www.edgestar.com or call 1-866-319-5473. Before contacting Customer Support you
are required to have your model number, serial number, and proof of purchase available upon request. Once an EdgeStar authorized
representative has confirmed that your product is defective and eligible for warranty service, the product must be returned to an EdgeStar
authorized repair facility. EdgeStar is not responsible for damage resulting from shipper mishandling or improper packaging. Do not return
a defective product to the place of purchase. Products received without a return authorization number will be refused.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED WARRANTY IS
REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER THE MANUFACTURER
NOR ITS DISTRIBUTORS SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE
DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS, OR ANY OTHER DAMAGE
WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. IN NO EVENT AND UNDER NO CIRCUMSTANCE OF ANY TYPE OR
KIND SHALL THE SELLER, MANUFACTURER AND/OR DISTRIBUTOR BE LIABLE FOR ANY REASON, UNDER ANY THEORY, FOR
MORE THAN THE BASIC COST OF THE PRODUCT TO THE PURCHASER OR END USER. SOME STATES DO NOT ALLOW THE
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.
One (1) Year Parts & One (1) Year Labor
This product is warranted by EdgeStar and is subject to any conditions set forth as follows:
