15
Problem
Possible Cause
Solution
The unit is making
strange noises
Certain sounds are
normal.
Read the “Normal Sounds” section.
The unit is not level
or is touching another
appliance.
Check to make sure that the refrigerator is
level, and that it is not in contact with another
appliance or furniture.
The body of the
refrigerator / freezer is
electrified.
The unit is not
grounded properly.
Contact your local electrician to test your
electrical grounding system.
Frost is forming in the
refrigerator.
The environment is
humid.
Though the unit uses an “auto-defrost” system,
under certain conditions, manual defrosting may
be required. If frost builds up, you can try running
the refrigerator on a warmer temperature setting,
minimizing the number of times you open the
door, or unplugging the unit to allow the frost to
melt.
The ambient
temperature is too low.
The door is being
opened too frequently.
The door will not shut
properly.
Your refrigerator is not
level.
Make sure the refrigerator is on a level surface.
The door gasket is dirty. Clean the door gasket.
The door gasket is not
installed correctly.
Make sure the door gasket is properly installed.
The shelf is incorrectly
installed.
Correctly install the shelf.
