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Chapter 9

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Trouble Shooting

          77

             Start up problems during assembly...................................................77

  

          Start up problems after prolong use.................................................78

             Maintenance and care tips.................................................................78

    

        Basic Troubleshooting Flowchart....................................................79

POST Code Checkpoints

         

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Chapter 8

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Marvell 88SE9128 SATA 6Gb/s RAID Controller BIOS Setup           71

             To Create Virtual Disks.......................................................................71

Summary of Contents for P55H-AK

Page 1: ...ested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a...

Page 2: ...1 Describes installation of motherboard components Go to H Provides information on using the BIOS Setup Utility Go to H page 29 Go to H Describes the ATI CrossfireTM Technology page 53 Describes the...

Page 3: ...tion of Front USB 3 0 Panel 21 Installing SATA Hard Drives 23 ConnectingI ODevices 24 Connecting Case Components 25 Front Panel Header 28 T T T T TABLE OF CONTENTS ABLE OF CONTENTS ABLE OF CONTENTS AB...

Page 4: ...Installation 56 Utility Software Reference 56 Chapter 5 57 57 57 57 57 ATI CrossFireTM Technology Support 57 Requirements 57 Installing CrossFireTM graphics cards 57 The CatalystTM Control Center Dial...

Page 5: ...during assembly 77 Start up problems after prolong use 78 Maintenance and care tips 78 Basic Troubleshooting Flowchart 79 POST Code Checkpoints 81 81 81 81 81 Chapter 8 71 71 71 71 71 Marvell 88SE9128...

Page 6: ...vi Memo...

Page 7: ...annel DDR3 2400 OC 2200 OC 2000 OC 1800 OC 1600 OC 1333 1066 MHz memory modules It provides one PCI rev 2 3 slot and two PCI Express x1 rev 2 0 slots for extending usage P55H AK implements extra NEC U...

Page 8: ...ndustry s lowest latency of 140ns x4 to x1 Memory Dual channel DDR3 memory architecture 4 x 240 pin DDR3 DIMM sockets support up to 16 GB Supports DDR3 2400 OC 2200 OC 2000 OC 1800 OC 1600 OC 1333 106...

Page 9: ...crophone in line out and optical SPDIF out USB Supported by Intel P55 Express Chipset 12 USB 2 0 ports 8 ports at the back panel and 2 USB 2 0 headers supporting additional 4 ports Supported by NEC UP...

Page 10: ...ply connector 6 x Serial ATA 3 0 Gb s connectors 2 x Serial ATA 6 0 Gb s connectors 1 x USB 3 0 headers support additional 2 USB 3 0 ports 2 x USB 2 0 headers support additional 4 USB 2 0 ports 1 x Cl...

Page 11: ...5 IntroducingtheMotherboard Motherboard Components...

Page 12: ...r connector 7 SYS_FAN System cooling fan connector 8 SATA6G Serial ATA 6 0Gb s connector 9 SATA1 6 Serial ATA 3 0Gb s connectors 10 RST_BTN Reset button 11 PWR_BTN Power on button 12 F_PANEL Front pan...

Page 13: ...ng connectors on the motherboard to indicators and switches on the system case Make sure that your case supports all the features required Most cases have a choice of I O templates in the rear panel M...

Page 14: ...han one pin are numbered When setting the jumpers ensure that the jumper caps are placed on the correct pins The illustrations show a 2 pin jumper When the jumper cap is placed on both pins the jumper...

Page 15: ...d Jumper Settings Jumper Type Description Setting default CLR_CMOS 3 pin Clear CMOS 1 2 NORMAL 2 3 CLEAR CMOS Before clearing the CMOS make sure to turn off the system 1 CLR_CMOS To avoid the system u...

Page 16: ...do not over clock processors or other components to run faster than their rated speed This motherboard has an LGA1156 socket When choosing a processor consider the performance requirements of the sys...

Page 17: ...e sure pin 1 indicator is on your bottom left side Aim at the socket and place the package carefully into the socket by purely vertical motion E Closing the Load Plate Rotate the load plate onto the p...

Page 18: ...nd heat dissipation we suggest that you use a high quality fan with 3800 rpm at least CPU fan and heatsink installation procedures may vary with the type of CPU fan heatsink supplied The form and size...

Page 19: ...dule with the slot The DIMM slots are keyed with notches and the DIMMs are keyed with cutouts so that they can only be installed correctly 4 Check that the cutouts on the DIMM module edge connector ma...

Page 20: ...neon AEH93R10F 0737 SS 1GB 23 Elpida EBJ10UE8BDF0 AE F Elpida J1108BDSE DJ F SS 1GB 24 Elpida EBJ21UE8BDF0 AE F Elpida J1108BDSE DJ F DS 2GB 25 Elpida PC3 8500U 7 00 AP Elpida J53088ASE AC E SS 512MB...

Page 21: ...DJ F SS 1GB 29 Elpida EBJ21UE8BDF0 DJ F Elpida J1108BDSE DJ F DS 2GB 30 A data 8 8 8 24 DS 2GB 31 Hynix HMT351U6BFR8C H9 Hynix H5TQ2G83BFR DS 4GB 32 Hynix HMT351U6BFR8C H9 Hynix H5TQ2G83BFR SS 2GB 33...

Page 22: ...and Play you may have to manually configure the card before installation This motherboard is equipped with one standard PCI slot PCI stands for Peripheral Component Interconnect and is a bus stan dard...

Page 23: ...r of the add on card into the expansion slot Ensure that the edge connector is correctly seated in the slot 3 Secure the metal bracket of the card to the system case with a screw 2 The onboard PCI int...

Page 24: ...UD_GND 3 PORT1R 4 PRESENCE 5 PORT2R 6 SENSE1_RETURN 7 SENSE_SEND 8 KEY Pin Signal Name Pin Signal Name 9 PORT2L 10 SENSE2_RETURN SATA1 6 Serial ATAII connectors These connectors are used to support th...

Page 25: ...ese connectors are used to support the Serial ATA devices for the highest data transfer rates 6 0 Gb s simpler disk drive cabling and easier PC assembly It doubles the transfer rate of current SATA 3...

Page 26: ...2 5V 3 Key 4 GND Pin Signal Name Please make sure that the USB cable has the same pin assignment as indicated above A different pin assignment may cause damage or system hang up 15 IntA_P2_SSTX USB3 I...

Page 27: ...ield that combines with the latest USB3 0 cable which provides 2 extra USB3 0 ports for users to have the fastest and easy to reach USB interface It matches the size of standard FDD to fit in standard...

Page 28: ...22 InstallingtheMotherboard Step2 Find proper screw holes in the case to install USB3 0 panel Step3 Connect cable with the on board USB3 0 header...

Page 29: ...signed and will only fit in one orientation Locate the SATA connectors on the motherboard and follow the illustration below to install the SATA hard drives Installing Serial ATA Hard Drives To install...

Page 30: ...ght left channels individually Users please refer to the following note for specific port func tion definition The above port definition can be changed to audio input or audio output by changing the d...

Page 31: ...e power cooling fan connector to PWR_FAN 5 Connect the case switches and indicator LEDs to the F_PANEL 6 Connect the standard power supply connector to ATX_POWER 7 Connect the connector for graphics i...

Page 32: ...ng 4 pin power cable the latch falls on the left side of the ATX12V connec tor 4 pin power cable Users please note that the 8 pin and 4 pin power cables can both be con nected to the ATX12V connector...

Page 33: ...8 12V ATX4P Auxiliary Power Connector for Graphics Interface Make sure to connect a 4 pin ATX power cable to ATX4P otherwise the system will be unstable Pin Signal Name 4 12V 3 GND 2 GND 1 NC ATX_ PO...

Page 34: ...and 8 to a momen tary contact switch that is normally open The switch should maintain contact for at least 50 ms to signal the power supply to switch on or off The time requirement is due to internal...

Page 35: ...de in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand the Setup Utility options This chapter provides explanations for Setup Utility option...

Page 36: ...T screen may show a CMOS Settings Wrong message This standard message will appear following a clear CMOS data at factory by the manufacturer You simply need to Load Default Settings to reset the defau...

Page 37: ...to change the values for the option Use the cursor arrow keys to scroll through the items in the submenu In this manual default values are enclosed in parenthesis Submenu items are denoted by a trian...

Page 38: ...Use ENTER TAB or SHIFT TAB to select a field Use or to configure system Date Standard CMOS Setup Date Time The Date and Time items show the current date and time on the computer If you are running a W...

Page 39: ...re data during each transfer PIO Mode Auto Use this item to set the PIO mode to enhance hard disk performance by optimizing the hard disk timing DMA Mode Auto DMA capability allows users to improve th...

Page 40: ...m at the default value Press Esc to return to the main menu setting page CMOS Setup Utility Copyright C 1985 2009 American Megatrends Inc Advanced Setup Help Item CPU Thermal Monitor Thermal Managemen...

Page 41: ...your system hardware is operating smoothly Boot Up Numlock Status On This item defines if the keyboard Num Lock key is active when your system is started 1st 2nd 3rd Boot Device Hard Drive CD DVD Remo...

Page 42: ...led This item allows you to remap the overlapped PCI memory above the total physical memory if you have a 64 bit OS and 8 GB of RAM CMOS Setup Utility Copyright C 1985 2009 American Megatrends Inc Adv...

Page 43: ...board AUDIO Function Enabled Use this item to enable or disable the onboard audio device Onboard LAN Function1 2 Enabled Use this item to enable or disable the onboard LAN1 2 function Onboard LAN Boot...

Page 44: ...pendType S3 Resume By PCI PCI E Lan PME Disabled Resume by USB S3 Disabled Resume By PS2 KB S3 Disabled Resume By PS2 MS S3 Disabled Resume on RTC Alarm Disabled Intel R C STATE tech Enabled C3 State...

Page 45: ...d play capability Help Item Init Display First PCI Express CMOS Setup Utility Copyright C 1985 2009 American Megatrends Inc PCI PnP Setup Select which graphics controller to use as the primary boot de...

Page 46: ...m Disabled Enabled Options Move F10 Save ESC Exit Enter Select Value F9 Optimized Defaults F1 General Help CPU SMART FAN Control Enabled SMART Fan Mode Normal CPU SMART Fan start PWM 56 CPU SMART Fan...

Page 47: ...uiet environmentoperation Silent auto restricts fanspeedtomake systemmorequietly Manual the fan adjust depending on user s parameter CPU SMART FAN Control Enabled SMART Fan Mode Quiet CPU SMART Fan st...

Page 48: ...Temp 57 C SYS SMART FAN Control Disabled CPU SMART Fan start PWM 56 This item allows you to enable or disable the control of the CPU fan speed by changing the fan voltage CPU SMART Fan start TEMP C 43...

Page 49: ...d hardware health events such as System CPU temperature CPU DIMM voltage CPU system fan speed etc CPU Temperature System Temperature CPU Fan Speed System Fan Speed Current CPU Core Voltage Current CPU...

Page 50: ...Copyright C 1985 2009 American Megatrends Inc M I B X MB Intelligent BIOS X Help Item PerformanceLevel Standard DRAM Frequency Auto Configure DRAM Timing by SPD Auto Memory Current Type 9 24 9 9 10 74...

Page 51: ...M Timing by SPD Auto Memory Current Type 9 24 9 9 10 74 5 4 5 20 DRAM Command Rate Auto QPI Ratio Auto CPU Overclock Function Disabled DOC Over clocking Func Disabled PCIE Over clocking Func Disabled...

Page 52: ...CI Clk Enabled Move F10 Save ESC Exit Value Enter Select F9 Optimized Defaults F1 General Help Auto 1800 MHz 1866 MHz 2000 MHz 2133 MHz 2200 MHz Options Intel R Core TM i7 CPU K875 2 93GHz Ratio Statu...

Page 53: ...lk Enabled Move F10 Save ESC Exit Value Enter Select F9 Optimized Defaults F1 General Help Profile1 Profile2 Options Intel R Core TM i7 CPU K875 2 93GHz Ratio Status Unlocked Min 09 Max Unlimited Rati...

Page 54: ...ey similar to the Clear CMOS function and turn on the power the BIOS will recover the safe default Performance Level Standard This item shows the performance level of the components the options are St...

Page 55: ...Enter Press enter to save settings to profile 1 2 Load Profile 1 2 Settings Press Enter Press enter to load profil 1 2 settins PCH Voltage This item can adjust the PCH voltage CMOS Setup Utility Copyr...

Page 56: ...nter to access the sub menu You can use the sub menu to change the supervisor password Move F10 Save ESC Exit Enter Select Value F9 Optimized Defaults F1 General Help User Password This page helps you...

Page 57: ...rom the bootable device first 6 At the C or A prompt type the Flash Utility program name and the file name of the new BIOS and then press Enter Example AFUDOS EXE 040706 ROM 7 When the installation is...

Page 58: ...52 Using BIOS Memo...

Page 59: ...undled products Below you can find a brief description of each software program and the location for your motherboard version More information on some programs is available in a README file located in...

Page 60: ...n the software installation program Select from the menu which software you want to install Browse CD Exit The EXIT button closes the Auto Setup window The Browse CD button is the standard Windows com...

Page 61: ...ns are recom mended 4 Click Next run the Installation Wizard An item installation screen appears 5 Follow the instructions on the screen to install the items Drivers and software are automatically ins...

Page 62: ...to the operating system subfolder and locate the readme text file README TXT or README DOC for information on installing the driver or software for your oper ating system Utility Software Reference A...

Page 63: ...nfiguration 2 You would need one or two CrossfireXTM bridge cable 3 Make sure that your graphics card driver supports the ATI CrossFireXTM technology Download the latest driver from the ATI website ww...

Page 64: ...rce from the power supply to the graphics cards 3 Connect the cable from your monitors to the CrossFireXTM ready graphics card installed on the PCIEX16_1 slot Monitor Cable B For 3 way configuration t...

Page 65: ...M TechnologySupport The CatalystTM Control Center Dialog Box To enable CrossFireXTM Install ATI graphic card driver Enter the CatalystTM Control Center Dialog Box check the Enable CrossFireXTM item Cl...

Page 66: ...60 ATICrossFireTM TechnologySupport Memo...

Page 67: ...he setup of 2 Way 3 Way SLI configuration 2 Make sure that your graphics card driver supports the NVIDIA SLI tech nology 3 Make sure that your power supply unit PSU can provide at least the minimum po...

Page 68: ...echnologySupport For 3 Way configuration three SLI bridges are needed to connect the three graphic cards 2 Connect the cable from your monitors to the SLI Ready graphics card installed on the PCIEX16_...

Page 69: ...A Found NewHardware message will be displayed Enabling NVIDIA SLI 1 Click on the SLI capable system message to open the following window Description All NVIDIA GPUs work together with SLI technology t...

Page 70: ...box Enable SLI technology and then click Apply You now have an NVIDIA SLI enabled PC You can also access these settings by opening the NVIDIA Control Panel right click on desktop clicking on 3D Settin...

Page 71: ...tails Before creating a RAID set Prepare the following items 1 One SATA HDD 2 A write enabled floppy disk 3 Microsoft Windows OS installation disk Windows XP Vista 4 Motherboard support CD with Intel...

Page 72: ...l Matrix Storage Manager RAID BIOS menu appears Entering Intel Matrix Storage Manager RAID BIOS util ity 1 During POST press Ctrl I to enter the Intel Matrix Storage Manager RAID BIOS menu 3 Use the a...

Page 73: ...n press Enter 3 Key in the RAID volume capacity Use the up down arrow to choose the Capacity The default value indicates the maximum capacity using the selected disks Entering a lower capacity allows...

Page 74: ...e be noted that RAID 0 Stripe is set to accelerate the data access and RAID 1 Mirror is set to provide the data backup If you want to set RAID 0 you need to set the 2nd Boot Device item in the BIOS to...

Page 75: ...ID BIOS menu highlight Delete RAID Volume using the up down arrow key then press Enter 2 Use the space bar to select the RAID set you want to delete Press the Del key to delete the set 3 A dialogue bo...

Page 76: ...ll however lose all data and previous RAID configu rations To reset disks to Non RAID 1 In the main Intel Matrix Storage Manager RAID BIOS menu highlight Reset Disks to Non RAID using the up down arro...

Page 77: ...ion of RAID 0 and RAID 1 virtual disks comprising of exactly two SATA physical disks The following shows the messages displayed during the POST of P55H AK motherboard Press Ctrl M to launch Marvell BI...

Page 78: ...8 SATA 6Gb s RAID Controller BIOS Setup 2 Use the arrow keys to scroll the list of free disks Press Space to select unselect a disk and press Enter to continue An asterisk will appear to the left of t...

Page 79: ...73 Marvell 88SE9128 SATA 6Gb s RAID Controller BIOS Setup 3 Create Virtual Disk by configuring its settings in the Information pane 4 Press Enter to select a RAID Level RAID 0 RAID1...

Page 80: ...l 88SE9128 SATA 6Gb s RAID Controller BIOS Setup 5 Scroll to Stripe Size and press Enter to select 32K or 64K for the selected RAID Level 6 Scroll to Gigabyte Rounding and press Enter to select None 1...

Page 81: ...75 Marvell 88SE9128 SATA 6Gb s RAID Controller BIOS Setup 7 Scroll to Quick Init and press Enter to select Yes or No 8 Scroll to VD Name to type a new name and press Enter to confirm the selection...

Page 82: ...128 SATA 6Gb s RAID Controller BIOS Setup 9 Scroll to Next and press Enter to create the virtual disks after configuring the virtual disk Then press Y to select YES The virtual disk is now listed in t...

Page 83: ...drivers from the inside PC case This is to prevent damage from short circuit 3 Check the CPU FAN connector is connected to the motherboard 4 For Intel platforms check the pins on the CPU socket for da...

Page 84: ...ptimised Default in the BIOS setup 2 Check the CPU cooler fan for dust Long term accumulation of dust will reduce its effectiveness to cool the processor Clean the cooler or replace a new one if neces...

Page 85: ...ct RMA No If 3 short beeps DIMM memory not properly inserted or memory failure If 1 long beep and 8 short beeps VGA not detected Yes Yes Halt at POST screen Yes R CMO L C S and restart If fail contact...

Page 86: ...80 TroubleShooting Memo...

Page 87: ...1ChHandlerBlock 08 Initializes the CPU The BAT test is being done on KBC Program the keyboard controller command byte is being done after Auto detection of KB MS using AMI KB 5 C0 Early CPU Init Start...

Page 88: ...Generate and write contents of ESCD in NVRam 84 Log errors encountered during POST 85 Display errors to the user and gets the user response for error 87 Execute BIOS setup if needed requested 8C Late...

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