32
6. Windows Help and
Troubleshooting
Troubleshooting
This section describes some common problems and suggested
solutions, and ways to recover your computer from a crash.
Be aware that the problems and solutions described here are meant
only as a guide. They are not definitive problem solving techniques.
For certain problems, you might need help from your reseller or your
service provider.
When you observe a problem, stop operation immediately, because
taking further action might result in data loss or damage. Take a note
of what the system is doing and what actions you performed before
the problem occurred. Provide detailed information to your service
provider for quicker problem resolution.
For about any problem, follow these steps:
1. Restart your laptop.
2. Check your Wi-Fi connection.
3. Reset your Wi-Fi connection.
4. Plug your laptop to a wall socket to charge it for at least one
hour.