ECS A890GXM-A Manual Download Page 71

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Trouble Shooting

Chapter 7
Trouble Shooting

Start up problems during assembly

After assembling the PC for the first time you may experience some start up
problems. Before calling for technical support or returning for warranty, this chapter
may help to address some of the common questions using some basic troubleshooting
tips.

a) System does not power up and the fans are not running.

1.Disassemble the PC to remove the VGA adaptor card, DDR memory, LAN, USB
and other peripherals including keyboard and mouse. Leave only the motherboard,
CPU with CPU cooler and power supply connected. Turn on again to see if the
CPU and power supply fans are running.

2. Make sure to remove any unused screws or other metal objects such as screwdrivers
from the inside PC case. This is to prevent damage from short circuit.

3. Check the CPU FAN connector is connected to the motherboard.

4. For Intel platforms check the pins on the CPU socket for damage or bent. A bent
pin may cause failure to boot and sometimes permanent damage from short circuit.

5. Check the 12V power connector is connected to the motherboard.

6. Check that the 12V power & ATX connectors are fully inserted into the
motherboard connectors. Make sure the latches of the cable and connector are
locked into place.

b) Power is on,   fans are running but there is no display

1. Make sure the monitor is turned on and the monitor cable is properly connected
to the PC.
2. Check the VGA adapter card (if applicable) is inserted properly.
3. Listen for beep sounds. If you are using internal PC speaker make sure it is
connected.
   a. continuous 3 short beeps :  memory not detected
   b. 1 long beep and 8 short beeps : VGA not detected

Summary of Contents for A890GXM-A

Page 1: ...cy energy and if not installed and used in accordance with the instructions may cause harmful inter ference to radio communications However there is no guarantee that interference will not occur in a...

Page 2: ...ur le mat riel brouilieur du Canada AbouttheManual The manual consists of the following Chapter 1 Introducing the Motherboard Describes features of the motherboard Go to H page 1 Describes installatio...

Page 3: ...the Processor 8 Installing Memory Modules 10 Expansion Slots 14 Connecting Optional Devices 16 Installing a SATA Hard Drive 18 ConnectingI ODevices 19 Connecting Case Components 20 Front Panel Header...

Page 4: ...46 Manual Installation 48 UtilitySoftwareReference 48 Chapter 5 49 49 49 49 49 Setting UpAMDSB850 RAIDConfiguration 49 Setting Up a Bootable RAIDArray 49 Chapter 6 57 57 57 57 57 SettingUpeJIFFY 57 In...

Page 5: ...The memory controller supports DDR3 memory DIMM frequencies of 1600 OC 1333 1066 800 1 It supports four DDR3 slots with maximum memory size of 32 GB 2 Two PCI Express x16 slot intended for Graphics I...

Page 6: ...S4 and S5 Supports ATI HyperMemory Note Includes dedicated and shared memory The amount of HyperMemory available is determined by various factors For details please consult your AMD CSS representativ...

Page 7: ...mware Power management Wake up alarms CPU parameters CPU and memory timing The firmware can also be used to set parameters for different processor clock speeds The motherboard uses AMI BIOS that enabl...

Page 8: ...A port 1 x DVI port 1 x ESATA port 1 x HDMI port 1 x Display port 6 x USB ports 2 x RJ45 LAN connectors 1 x Audio port Line in microphone in line out and optical SPDIF out 1 x 24 pin ATX Power Supply...

Page 9: ...5 IntroducingtheMotherboard Motherboard Components The above image is for reference only please take the actual motherboard for detailed parts...

Page 10: ...actory use only 10 F_PANEL Front panel switch LED header 11 PWR_BTN Power on button 12 RST_BTN Reset button 13 F_USB1 4 Front Panel USB headers 14 SYS_FAN System cooling fan connector 15 SPDIFO SPDIF...

Page 11: ...d switches on the system case Make sure that your case supports all the features required Make sure that your case has sufficient power and space for all drives that you intend to install Most cases h...

Page 12: ...ip of the cooling fan If the clip of the cooling fan scrapes across the motherboard you may cause serious damage to the motherboard or its components On most motherboards there are small surface mount...

Page 13: ...ou may be able to change these settings by making changes to jumpers on the motherboard or changing the settings in the system Setup Utility We strongly recommend that you do not over clock processors...

Page 14: ...quality fan with 4800 rpm at least CPU fan and heatsink installation procedures may vary with the type of CPU fan heatsink sup plied The form and size of fan heatsink may also vary Installing Memory...

Page 15: ...re keyed with cutouts so that they can only be installed correctly 4 Check that the cutouts on the DIMM module edge connector match the notches in the DIMM slot 5 Install the DIMM module into the slot...

Page 16: ...8HC9N BE M2Y2G64CB8HC5N BE M2Y2G64CB8HA9N BE 0922 TW Kingston KVR1066D3N7 4G 9905403 028 A00LF MT16JTF25664AZ 1G1F1 MT16JTF25664AY 1G1D1 Samsung M378B5673DZ1 CF8 0842 A data AD3U1333B1G9 B Apacer 78 0...

Page 17: ...maxel RMR186EA48D8F 1333 Samsung M378B5673EH1 CH9 Silicon Power SP002GBLTU133S01 4 GB Kingston KVR1333D3N9 1 GB KingMax FLGD45F B8KG9 NEES A data Fast Dragon Elixir M2Y2G64CB8HA9N DG 0928 TWr F3 12800...

Page 18: ...for Peripheral Component Interconnect and is a bus standard for expansion cards which for the most part is a supplement of the older ISA bus standard The PCI slots on this board are PCI v2 3 complian...

Page 19: ...th a screw For reference only O O O O Notice to User 1 When use some add on cards on this motherboard please install the required driver and software first 2 Graphics outputs matrix as follows Ex usin...

Page 20: ...vices SATA1 5 Serial ATA connectors These connectors are used to support the new Serial ATA devices for the highest data transfer rates 6 0 Gb s simpler disk drive cabling and easier PC assembly It el...

Page 21: ...cause damage or system hang up 1 USBPWR Front Panel USB Power 2 USBPWR Front Panel USB Power 3 USB_FP_P0 USB Port 0 Negative Signal 4 USB_FP_P1 USB Port 1 Negative Signal 5 USB_FP_P0 USB Port 0 Posit...

Page 22: ...ing a total of four drives SATA refers to Serial ATA Advanced Technology Attachment is the standard inter face for the IDE hard drives which are currently used in most PCs These connectors are well de...

Page 23: ...to clear CMOS Audio Ports Use the audio jacks to connect audio devices The C port is for stereo line in signal while the E port is for microphone in signal This motherboard supports audio devices that...

Page 24: ...d indicator LEDs to the PANEL 5 Connect the system cooling fan connector to SYS_FAN 6 Connect the auxiliary case power supply connector to ATX12V 7 Connect the power cooling fan connector to PWR_FAN 8...

Page 25: ...ound 15 COM 4 5V 16 PS_ON 5 Ground 17 COM 6 5V 18 COM 7 Ground 19 COM 8 PWRGD 20 5V 9 5VSB 21 5V 10 12V 22 5V 11 12V 23 5V 12 3 3V 24 COM Pin Signal Name Pin Signal Name When installing 4 pin power ca...

Page 26: ...wer Connector Pin Signal Name Function 1 GND System Ground 2 12V Power 12V 3 Sense Sensor ATX4P Auxliary Power Connector for Graphics Interface 4 12V 3 GND 2 GND 1 NC Pin Signal Name ATX12V ATX 12V Po...

Page 27: ...provides a standard set of switch and LED headers commonly found on ATX or Micro ATX cases Refer to the table below for information Power Sleep Message waiting LED Connecting pins 2 and 4 to a single...

Page 28: ...24 InstallingtheMotherboard Memo...

Page 29: ...ures The settings made in the Setup Utility affect how the computer performs Before using the Setup Utility ensure that you understand the Setup Utility options This chapter provides explanations for...

Page 30: ...rer You simply need to Load Default Settings to reset the default CMOS values Note Changes to system hardware such as different CPU memories etc may also trigger this message M I B III MB Intelligent...

Page 31: ...other options When an option is highlighted execute the option by pressing Enter Some options lead to pop up dialog boxes that prompt you to verify that you wish to execute that option Other options...

Page 32: ...onfigure system Date Standard CMOS Setup Date Time The Date and Time items show the current date and time on the computer If you are running a Windows OS these items are automatically updated whenever...

Page 33: ...s users to improve the transfer speed and data integrity for compatible IDE devices S M A R T Auto The S M A R T Self Monitoring Analysis and Reporting Technology system is a diagnostics technology th...

Page 34: ...ed here will be different depending on the exact devices installed on your motherboard This item helps the system to lower the frequency when CPU idles When the frequency decreases the temperature wil...

Page 35: ...the available devices 1st Drive Hard Disk Drive Priority Press Enter f Press Esc to return to the Advanecd BIOS Features page Hard Disk Drive Priority HDD PO WDC WD800JD1 mnlk F10 Save ExitSetup Move...

Page 36: ...nboard VGA mode You can select Disabled to disablethe onboard VGA UMA to use the system memory Warning If Disabled Internal Graphics Mode please Load ing default toEnable it Share Memory Size Auto Thi...

Page 37: ...unctions Enabled Use this item to enable or disable the USB function Legacy USB Support Enabled Use this item to enable or disable support for legacy USB devices Setting to Auto allows the system to d...

Page 38: ...turned off with a software command If you enable this item the system can automatically resume if there is an incoming call on the PCI Modem or PCI LAN card You must use an ATX power supply in order t...

Page 39: ...llocate IRQ to PCI VGA Yes Use this item to select which graphics controller to use as the primary boot devices PC Health Status On motherboards support hardware monitoring this item lets you monitor...

Page 40: ...rs CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Smart Fan Function Help Item SMART FAN Control Enabled SMART Fan Mode Normal SMART Fan start PWM value 154 SMART Fan start TEMP C 27...

Page 41: ...5 2005 American Megatrends Inc Smart Fan Function Help Item SMART FAN Control Enabled SMART Fan Mode Silent SMART Fan start PWM value 130 SMART Fan start TEMP C 60 DeltaT1 3 SMART Fan Slope PWM value...

Page 42: ...etc CPU Temperature NB Temperature CPU FANSpeed CPU Vcore VDIMM NB Voltage Press Esc to return to the main menu setting page Case Open Warning Disabled This item enables or disables the warning if the...

Page 43: ...SpreadSpectrum Enabled CPU Voltage Disabled DIMM Voltage Disabled NB HT Voltage Disabled SBVoltage Disabled SIDEPORTVoltage 1 50v f Memory Configuration f Scroll to this item and press Enter to view...

Page 44: ...lay of different banks Bank Interleaving Auto This item is used to set the bank interleaving Auto Detect DIMM PCI Clk Enabled When this item is enabled BIOS will disable the clock signal of free DIMM...

Page 45: ...of the CPU installed in your computer NB Clk 2000MHz This item shows the frequency of Northbridge clock Current CPU Frequency 2500MHz This item shows the current CPU frequency Current CPU Voltage 1 17...

Page 46: ...password CMOS Setup Utility Copyright C 1985 2005 American Megatrends Inc Supervisor Password Install or Change the password Help item Supervisor Password Not Installed Change Supervisor Password Pres...

Page 47: ...hanges and exit or select Cancel to return to the main menu User Password Not Installed This item indicates whether a user password has been set If the password has been installed Installed displays I...

Page 48: ...em disk Refer to Windows online help for information on creating a bootable system disk 4 Download the Flash Utility and new BIOS file from the manufacturer s Web site Copy these files to the bootable...

Page 49: ...in the motherboard package contains all the drivers and utility programs needed to properly run the bundled products Below you can find a brief description of each software program and the location f...

Page 50: ...eparate folders for different operating systems In installing the software execute a file named SETUP EXE by double clicking the file and then following the instructions on the screen Exit The EXIT bu...

Page 51: ...onsare recom mended 4 Click Next run the Installation Wizard An item installation screen appears 5 Follow the instructions on the screen to install the items Drivers and software are automatically ins...

Page 52: ...ogram browse to the operating system subfolder and locate the readme text file README TXT or README DOC for information on installing the driver or software for your oper ating system Utility Software...

Page 53: ...The Integrated Peripherals screen or a screen similar to it appears Figure 1 2 Integrated Peripherals Screen Use the arrow keys to select the SATA Configuration see Figure 1 2 and globally set SATA C...

Page 54: ...The AMD RAID BIOS set up lets you choose the RAID type and which hard drives you want to make part of the array EnteringtheRAIDBIOSSetup 1 Wait until you see the RAID software prompting you to press...

Page 55: ...By default this is set to Mirroring To change to a different RAID mode press the spacebar until the mode that you want appears in the RAID Mode box RAID0 1 10 JBOD Note Not all RAID levels are support...

Page 56: ...signed as RAID 0 array disks Figure 1 5 FastBuild Utility Array Disks Assigned Assigning the Disks 1 Select the Assignment to Y to designate a free disk to be used as a RAID array disk 2 Press Ctrl Y...

Page 57: ...53 AMDRAIDConfiguration Figure 1 7 Main Menu Press ESC to exit 4 Press Y to reboot 3 The Main Menu screen appears Figure 1 7 Figure 1 8 The following screen appears Figure 1 8...

Page 58: ...section is not relevant If that is not the case or you are trying to install a new version of Windows then you will need an AMD RAID driver F6 install floppy Check to see if one came with your system...

Page 59: ...n the floppy drive until the blue screen portion of Windows XP installation is completed then take out the floppy Follow the instructions on how to install Windows XP After Windows XP is completely in...

Page 60: ...56 AMDRAIDConfiguration Memo...

Page 61: ...t enjoyment on web browsing photo review and online chat just within several seconds after boot up Version 5 0 Note eJIFFY is ECS optional feature utility corresponding to the DVD activation and BIOS...

Page 62: ...ctivation Finish the DVD utility setup and then set the BIOS to complete eJIFFY activation 1 Insert ECS software utility DVD and enter below Utilities screen Click eJIFFY feature item to install 2 Fol...

Page 63: ...display keyboard language from English to your local language The changes will be applied after rebooting Note The keyboard language selection list offers several more regional keyboard setups to swi...

Page 64: ...ge after boot up 5 And then enter the Advanced Setup page to enable the item ECS eJIFFY Func tion Press F10 to save the configuration and exit Restart your computer 2 Please refer to ECS website for n...

Page 65: ...hree buttons on it Operating system eJIFFY and BIOS Setup If you click eJIFFY the following screen will appear And If you make no choice it will enter the normal OS automatically after ten seconds Cli...

Page 66: ...Shut Down Restart Ends your session and turns off the computer Ends your session and restart the computer Click once to connect the storage disk to your computer Click for the second time to remove y...

Page 67: ...multi language displays and keyboard settings for language switch Open the language control panel to select a preferable language setting Step1 Click Step 2 Click Keyboard Language icon to open the k...

Page 68: ...nguage bar here Move your mouse pointer on the text box and press Ctrl Space The language bar will then appear as fol lows Select your desired language Click to enable all possible language inputs you...

Page 69: ...language Open the Language Control Panel and click to show the display language list Check your desired display language Your selected display language will be applied after rebooting Note Details abo...

Page 70: ...SettingUpeJIFFY 66 Memo...

Page 71: ...rivers from the inside PC case This is to prevent damage from short circuit 3 Check the CPU FAN connector is connected to the motherboard 4 For Intel platforms check the pins on the CPU socket for dam...

Page 72: ...ptimised Default in the BIOS setup 2 Check the CPU cooler fan for dust Long term accumulation of dust will reduce its effectiveness to cool the processor Clean the cooler or replace a new one if neces...

Page 73: ...ct RMA No If 3 short beeps DIMM memory not properly inserted or memory failure If 1 long beep and 8 short beeps VGA not detected Yes Yes Halt at POST screen Yes R CMO L C S and restart If fail contact...

Page 74: ...70 TroubleShooting Memo...

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