20
EN
No.
Malfunction
Possible Causes
Solutions
7
DEEBOT misses cleaning spots to
be cleaned, or repeats cleaning the
area cleaned.
The cleaning cycle is interfered by small objects or
barriers on the floor.
Remove power cords and small objects from the floor to ensure
cleaning efficiency. DEEBOT will automatically clean the area
missed, please avoid moving DEEBOT manually or block the
path during the cleaning cycle.
DEEBOT is working on slippery polished floors.
Make sure the floor wax is dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas blocked
by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
The TrueMapping Distance Sensor is blocked.
Remove the objects that are blocking the TrueMapping Distance
Sensor.
8
DEEBOT is not able to connect to
the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed.
Please download and install ECOVACS HOME App.
DEEBOT is not within range of your home Wi-Fi
signal.
Make sure DEEBOT is within range of your home Wi-Fi signal.
Network setup started before DEEBOT was ready.
Turn ON Power Switch. Press the RESET Button. DEEBOT is
ready for network setup when its Wi-Fi Indicator light flashes
slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz Wi-Fi
network.
9
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the floor and tidy up the cleaning
area before DEEBOT starts cleaning.
10
DEEBOT Side Brushes drop out of
place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when installing.
