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Please use this chart to troubleshoot common problems using DEEBOT.
No.
Malfunction
Possible Causes
Solutions
1
DEEBOT will not
charge.
DEEBOT is not powered
ON.
Move the robot’s Power Switch to the
ON position.
DEEBOT has not made a
connection with the Docking
Station.
Be sure that the robot’s Charging
Contacts have made a connection with
the Docking Station Pins. You may
move the robot manually to make the
connection if necessary.
Docking Station is unplugged
while DEEBOT is powered
ON, which causes battery
consumption.
Plug in the Docking Station and
ensure DEEBOT is powered ON.
Keep DEEBOT on the Docking Station
to make sure it has full battery to work
at any time.
The battery is completely
discharged.
Re-activate the battery. Place DEEBOT
on the Docking Station by hand, remove
after charging for 3 minutes, repeat 3
times; then charge normally.
2
DEEBOT cannot
return to the Docking
Station.
The Docking Station is not
placed properly.
Refer to section 3.2 to place the
Docking Station properly.
3
DEEBOT gets into
trouble while working
and stops.
DEEBOT is tangled with
(electrical cords, drooping
curtains, area rug fringe
etc.).
DEEBOT will try various ways
to get itself out of trouble. If it is
unsuccessful, check the Side Brushes
and remove anything tangled around
the Side Brushes, or manually remove
the obstacles and restart.
4
DEEBOT returns to
the Docking Station
cleaning.
When battery power gets
low, DEEBOT automatically
switches to Return to
Charger Mode and returns
to the Docking Station to
recharge itself.
This is normal. No solution necessary.
Working time varies
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.
5. Troubleshooting