19
EN
No.
Malfunction
Possible Causes
Solutions
4
DEEBOT returns to the Docking
Station before it has finished
cleaning.
Working time varies according to floor surface, room
complexity and the Cleaning Mode selected. When
the battery gets low, DEEBOT automatically switches
to Recharge Mode and returns to the Docking Station
to recharge itself.
Turn on Continuous Cleaning function in ECOVACS HOME App.
DEEBOT will automatically resume the uncompleted cleaning
cycle when Continuous Cleaning is enabled.
DEEBOT is unable to reach certain areas blocked by
furniture or barriers.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
The Docking Station is too distant from the center of
the house.
Please place the Docking Station against the wall of a central
room of the house.
5
DEEBOT does not clean
automatically at the scheduled
time.
Time Scheduling function is cancelled.
Program DEEBOT to clean at specific times using the ECOVACS
HOME App.
DEEBOT is switched OFF.
Switch ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT switched ON and connected to the Docking
Station to make sure it has a full battery to work at any time.
6
DEEBOT is stuck when cleaning
with OZMO Pro installed.
DEEBOT may have difficulty climbing over obstacles
when using OZMO Pro.
Please assist DEEBOT if there is a problem.
7
DEEBOT misses cleaning
spots to be cleaned, or repeats
cleaning the area cleaned.
The cleaning cycle is interfered by small objects or
barriers on the floor.
Remove power cords and small objects from the floor to ensure
cleaning efficiency. DEEBOT will automatically clean the area
missed, please avoid moving DEEBOT manually or block the path
during the cleaning cycle.
DEEBOT is working on slippery polished floors.
Make sure the floor wax is dried before DEEBOT starts cleaning.
DEEBOT is unable to reach certain areas blocked by
furniture or barriers.
Tidy up the area to be cleaned by putting furniture and small
objects in their proper place.
The TrueMapping Distance Sensor is blocked.
Remove the objects that are blocking the TrueMapping Distance
Sensor.
