31
EN
No.
Malfunction
Possible Causes
Solutions
10
DEEBOT is not able to connect
to the home Wi-Fi network.
Incorrect home Wi-Fi username or password
entered.
Enter the correct home Wi-Fi username and password.
Incorrect App installed.
Please download and install ECOVACS Home App.
DEEBOT is not within range of your home
Wi-Fi signal.
Make sure DEEBOT is within range of your home Wi-Fi
signal.
Network setup started before DEEBOT was
ready.
Turn ON Power Switch. Press the RESET Button.
DEEBOT is ready for network setup when its Wi-Fi
Indicator light flashes slowly.
DEEBOT does not support 5 GHz Wi-Fi.
Make sure the robot has been connected with 2.4 GHz
Wi-Fi network.
11
DEEBOT does not clean the
whole area.
The cleaning area is not tidy.
Remove small objects from the floor and tidy up the
cleaning area before DEEBOT starts cleaning.
12
DEEBOT reservoir drops out of
place during use.
The reservoir is not correctly installed.
Make sure DEEBOT reservoir clicks into place when
installing.
13
DEEBOT Side Brushes drop
out of place during use.
The Side Brushes are not correctly installed.
Make sure the Side Brushes click into place when
installing.