ECOVACS ROBOTICS DEEBOT OZMO 960, Instruction Manual, Page: 24 / 54

24
EN
6. Troubleshooting
No. Malfunction Possible Causes Solutions
4
DEEBOT returns to the
Docking Station before it has
finished cleaning.
Working time varies according to floor
surface, room complexity and the Cleaning
Mode selected. When the battery gets low,
DEEBOT automatically switches to Recharge
Mode and returns to the Docking Station to
recharge itself.
Turn on Continuous Cleaning function in ECOVACS
HOME App. DEEBOT will automatically resume the
uncompleted cleaning cycle when Continuous Cleaning
is enabled.
DEEBOT is unable to reach certain areas
blocked by furniture or barriers.
Tidy up the area to be cleaned by putting furniture and
small objects in their proper place.
The Docking Station is too distant from the
center of the house.
Please place the Docking Station against the wall of a
central room of the house.
5
DEEBOT does not clean
automatically at the scheduled
time.
Time Scheduling function is cancelled.
Program DEEBOT to clean at specific times using the
ECOVACS Home App.
DEEBOT is switched OFF. Switch ON DEEBOT.
The robot’s battery is low.
Keep DEEBOT switched ON and connected to the
Docking Station to make sure it has a full battery to work
at any time.
6
The water is not coming out of
the Reservoir when DEEBOT is
mopping.
The water inlet filter on the bottom of
Reservoir is clogged.
Unscrew the water inlet on the bottom of Reservoir and
clean the filter as described in Section 4.1.