Step by Step Trouble Shooting Guide
This Guide is for Use by Qualified Electrical Professional
This Trouble Shooting Guide will take you through simple steps to determine
any problems or issues with unit. This Guide takes you through a sequence
of steps that MUST be followed. Skipping around might not determine the
exact problem, therefore you MUST follow the sequence.
All Ecosmart units have a simple design and are very easy to check with the
use of a MULTI CLAMP METER able to measure both Voltage and Amperage.
Below is a picture of an open view of an ECO POU 3.5-6
ECOSMART TANKLESS WATER HEATER.
Follow the steps as described and write down the readings /results on the
back pages so when contacting Technical Support you have the information
in hand.
You can contact our Technical Support at 877-474-6473 Mon-Fri 8:00 am—5:00 pm. EST
ECO POU 3.5@110V
ECO POU 6.0@208V
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