Troubleshooting
Troubleshooting: Control The LED Bulb by Remote
Problem
Possible cause
Solutions
The light cannot be turned on.
The power is off.
Ensure the power supply is on.
The circuit breaker is off.
Ensure the circuit breaker is in the on position.
The remote does not work
and no indicator light is on.
Plastic battery strip (FF) is not removed.
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Remove plastic strip (FF).
The battery power is off.
The battery is not installed correctly.
Make sure the battery CR2450 is installed
correctly and still has power.
The remote cannot
pair the light successfully.
Plastic battery strip (FF)is not removed. Remove plastic battery strip (FF).
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The battery power is off.
The battery is not installed correctly.
Make sure the battery CR2450 is installed
correctly and still has power.
The devices need more time to respond. Wait a second and try again.
Remote has been linked with 20
LED Bulb and has reached the max limit.
The LED Bulb has been linked with
another remote.
Reset light to factory default.
The remote cannot control the
lights.
LED Bulb has not been linked
successfully
Please refer to the solutions above for
pairing issues.
The light is out of control range.
Make sure the light is in control range.
The indicator is blinking
constantly after resetting the
remote.
The remote has been reset
to factory default.
Press any button to stop the indicator from
blinking. Repeat the linking process.
The remote fails to unpair the
light when the indicator is blinking.
The devices have failed to respond
to the steps of the unpairing process.
Press any button to interrupt the indicator
blinking and retry the unpair process.
Reset the remote and try again.
7
The light cannot be turned on.
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The battery power is off.
The battery is not installed correctly.
Make sure the battery CR2450 is installed
correctly and still has power.
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The battery power is off.
The battery is not installed correctly.
Make sure the battery CR2450 is installed
correctly and still has power.
Remark:
HOMEDEPOT.COM/ECOSMART
Please contact 1-877-527-0313 for further assistance.
Model
Input Watts
(W)
Input Frequency
(Hz)
Input Volts
(AC)
11A19060WRGBW21
9
Lumens
(LM)
(LM/W)
800
88
CRI
Pack size
90
A19 -2Pack
60
Compatible Bluetooth Bulb Specification
120
The compatible bluetooth bulbs can be purchased on Homedepot.com under product number: 1006828294
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