00: CUSTOMER
ECOM
TM
Driver
Installation Manual
Doc. No. ER000060_00 Rev E1-
Page 11 of 12
(see detail on Title Page)
EControls LLC. Confidential and / or proprietary information. Do not copy or distribute without prior written approval.
3
TROUBLESHOOTING ECOM
TM
ISSUES
3.1 General Troubleshooting
Stable Red Power LED, No Communication
:
A red power LED on the ECOM™ device indicates
problems with the driver installation. Troubleshoot this by uninstalling, then reinstalling the driver
using the latest driver setup executable file. Alternately, access the Device Manager on the target
PC and look for the ECOM Communications Device icon. If there is an error indicator on the icon
(see image below) or no icon appears, check all connections and try the installation again.
If the target PC is equipped with Microsoft Windows 10 operating system, please see Section Error! R
eference source not found..
