If you should experience a problem with your dishwasher, you should review the following list of
frequently encountered situations. Even though the product is under warranty, if the problem is not
caused by defective product workmanship or materials, you will be charged for a service call. If you’re
still not sure, contact Ecomiser regional agent before you call a service technician.
NORMAL PROBLEMS
- Always, fresh detergent should be used.
- The amount of detergent needed for dishware depends on the hardness of the water in your area.
Contact your local utility company to learn the water hardness in your area.
- Make sure the machine is level.
- Dishwasher runs too long. If the temperature of the water entering the machine is below 140
℉
/60
℃
,
the machine runs longer because it heats the water to the proper temperature by the memorized
program.
DRAIN
- Make sure that the cycle is complete before you open the dishwasher. If not, allow it to complete and
check again.
- Check the drain area for blockage.
- Check for a kink in the drain hose.
WATER FILL
- Make sure the water supply is turned on.
- Make sure the dishwasher is turned on and the door is closed securely.
- Check for crimps in the water feed line.
- Make sure the water inlet valve is not clogged.
DOESN’T START
- Make sure the dishwasher is turned on and the door is closed securely.
- Check that the water supply is connected properly and the water is turned on.
- Make sure the power cord is properly connected into the power supply box.
- Check your fuse box for a blown fuse or tripped circuit breaker.
Check List
Nonconformity
Check
Corrective Action
Is the power not
coming on?
Is the breaker on?
Did you press the power button?
Turn the breaker on
Press the power button
No water supply?
Is the water supply valve open?
Turn the water supply valve open
Makes a lot of
noise?
Is the machine level to the ground?
Is the spray arm touching the plates?
Install the machine parallel to the ground
Don’t let the nozzle touch the machine
No drain?
Is the drain hose bent?
Is the drain higher than the water
level?
Make sure the hose isn’t bent
Make sure the drain is installed at the
bottom level
Poor washing?
Is the impellers clogged?
Impellers not rotate?
Is the dishware close together?
Are you out of detergent?
Are dried food bits stuck to the
dishware?
Clean up impeller nozzles
Do not load dishware too high
Do not load dishware too close
Refill the detergent
Rinse off the dried food bits before
putting into the machine
Poor rinsing?
Are there stains on the dishware
Is the dishware slippery?
Poor drying performance?
Check the temperature
Check the amount of rinse detergent
Check the temperature
Too much foaming?
Did you use the proper detergent?
The wash temperature too low?
Use the proper detergent fir for the
machine
After confirming the water supply line,
check the temperature
Ecomiser SR-02 / SR-03 Manual 21/24 Page Rev.06
