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Limited Manufacturer’s Warranty
1. MACH SPEED products carry a one year from date of purchase warranty.
This warranty is nontransferable.
2. Mach-Speed Technologies warrants to the original registered end-user
purchaser that Mach Speed products will be free from defects in materials
and workmanship for one year from the date of new purchase. During the
warranty period and upon proof of purchase the product will be repaired or
replaced (with the same or a similar model, which may be a refurbished
model) at Mach Speed Technologies option, without charge for either parts or
labor. This warranty shall not apply if the product is modified, tampered with,
misused, physically damaged, or subjected to abnormal working conditions
(including, but not limited to, electrical, fire, and water damage).
THIS WARRANTY DOES NOT GUARANTEE YOU UNINTERRUPTED
SERVICE. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF THE
PURCHASER.
To obtain service under this warranty, you must contact our Technical
department at (580) 272-0035 to obtain an RMA number. Mach Speed
Technologies will only replace or repair product that is sent to us with an
authorized RMA number.
Return Merchandise Authorization (RMA):
1. Customers will be charged additional for testing and repackaging when
returned “bad” items are found to have no problems or defects.
2. Items found to be out-of-warranty or not belonging to Mach Speed
Technologies will not be replaced. Instead, they will be returned back to the
customer freight-collect.
3. RMA’s will be shipped back to customer via UPS ground delivery. Express
shipping will be at additional costs to the customer.
4. All RMA’s must be accompanied with a copy of original receipt or invoice with
name, return address and phone number of customer.
Exchanges:
1. Items will not be cross-shipped for any reason.
2. A copy of the original receipt or invoice must accompany all exchanges.
3. All exchanges must be shipped freight pre-paid by the customer and include a
pre-paid shipping label for shipment back to the customer. Furthermore, the
