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Troubleshooting

11

Problem

Cause

Solution

Hydrogen bubbles are 

weak or  not generated

Product not at  full 

power or charged

Check battery and 

charge if  needed

Foreign m atter in 

electrode 

Clean  the electrodes 

according to  page 10

Bottom  oxygen outlet 

blocked

Position  oxygen outlet 

on the bottom  so that it 

is not obstructed

Not used for an 

extended period of 

tim e

Add water to 

electrodes, continue to 

use the pitcher to 

stabilize. (page 9-10)

LED is not illum inated

Product is not charged

Check battery and 

charge if  needed

Thick bubbles occur

Electrodes are dry or 

not yet stabilized

Wet  electrodes with 
water.   Continue using 
the pitcher to stabilize. 
Operate 2 or  3 tim es 
with warm  water  
(140°F/60°C or less)

Low battery light blinks 

during hydrogen water 

generation

Low Battery

Charge the Echo  H2 

Pitcher

Please check the  following before requesting repairs. If  the sam e  abnorm ality  occurs after

the action  is  taken,  please contact  the  custom er service @ [email protected]

Summary of Contents for H2 Pitcher

Page 1: ...Echo H2 Pitcher Owner s Manual ...

Page 2: ...ctions 4 Parts 6 Charging Instructions 7 Display Information 8 How to Use 9 How to Clean 10 Troubleshooting 11 Product Specifications 13 Product Warranty 14 The fastest way to reach customer support is to email them at info synergyscience com 2 ...

Page 3: ...n enriched water in 10 and 20 minute cycles Specialized casing keeps hydrogenated water pure and fresh after filtering Built in rechargeable battery allows the Echo H2 water Pitcher to be used anytime and anywhere Eco friendly made of tritan plastic which is bpa free 3 ...

Page 4: ...re Allow children to operate or handle the pitcher Use carbonated beverages green tea or alcohol in the pitcher Use water above 140 F 60 C Move the pitcher during hydrogen generation Clean the interior of the pitcher with chemical detergent The electrode will be damaged Use excessive force if product falls is thrown or is dropped call Customer Care see page 2 4 Safety Instructions Please be sure t...

Page 5: ...etergents chemicals may cause the pitcher to be discolored or lose paint If the electrodes are completely dry or the product has not been used for one week or longer Fill the pitcher with water and use after 20 minutes Only use filtered water R O or distilled water in hydration process If the electrodes have calcium build up or are damaged performance can be degraded Do not clean the interior of t...

Page 6: ...Handle Water Container Controller Display Main Body Cover Battery Cover Oxygen Outlet Bottom View Side View Parts 6 ...

Page 7: ...le charging If the battery display LED is Red the pitcher is charging if the LED Display is Green the pitcher is fully charged Use a charging adapter with 5V 2A or higher Hydrogen generation is more effective when pitcher is plugged in and or fully charged Charging For Outlet Charging Connect the C type USB cable to the outlet adapter and to the USB port of the pitcher 7 ...

Page 8: ...Operation in low current or electrode dry condition Water container is empty Activate with warm water 140 F 60 C or less and use Fill the water container with water and use Display Information Hydrogen Water Button Start stop button 10 minute 20 minute cycle duration select Mute Unmute function End of Operation mute unmute indicator Press hydrogen water button 3 times to mute unmute end of operati...

Page 9: ... procedures see page 10 Open the top cover and fill with filtered water R O or distilled 10 minute Cycle Press and hold the Hydrogen Water Button for 2 seconds and the BLUE LED will light up at the bottom Display will show 10 minutes After 10 minutes the Echo H2 Pitcher will turn off automatically 20 Minute Cycle For higher concentrations of hydrogen press the operating button twice and the GREEN ...

Page 10: ...ode is activated Clean the inside with a soft cloth cotton swab or sponge If dust or dirt is not rem oved add som e water and gently swirl several tim es Extra Cleaning Tips For better cleaning use with the power cable connected Water that is rich in m inerals m ay have cloudy bubbles and less hydrogen bubbles If there are less hydrogen bubbles use the above cleaning m ode before use Water Contain...

Page 11: ... continue to use the pitcher to stabilize page 9 10 LED is not illuminated Product is not charged Check battery and charge if needed Thick bubbles occur Electrodes are dry or not yet stabilized Wet electrodes with water Continue using the pitcher to stabilize Operate 2 or 3 times with warm water 140 F 60 C or less Low battery light blinks during hydrogen water generation Low Battery Charge the Ech...

Page 12: ...ck for visible cable damage Use a different USB C cable use a different USB Outlet adapter Hydrogen water is generating a fine mist Unstable electrodes Turn off the power clean and stabilize pg 10 Small leaks to the oxygen outlet Drying dried electrode part Pour warm water less than 140 F 60 C to use the electrode area sufficiently wet for more than 10 minutes Operation sound when hydrogen water i...

Page 13: ...ter ORP 450 900 m V Use tem perature 10 40 50 104 ၀F Body weight About 850g About 1 9 lbs Size W 216 D 103 H 268m m W 8 5 x D 4 05 x H 10 55 in Operating tim e 10 m inutes or 20 m inutes Charge tim e About 90 150 m in Rated voltage DC 5V 2A Product Specification 13 ...

Page 14: ...r malfunctions please contact the dealer or customer service 4 When requesting the repair service see above for the contact information 5 After purchasing the Echo H2 Pitcher please fill out the form of the warranty and keep it handy Warranty details 1 This product will be repaired in cases where the product is defective within the warranty period 2 During the warranty period if the following occu...

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