EBS
Ink-Jet Systems
®
EBS-6100
Printer User's Manual
Paragraph 6 - SERVICE and maintenance
20070529#20.5
119
6.3.12. Names of text files in the library are changed - the battery is
discharged
PROBLEM REMEDY
The following message is displayed on the
terminal:
BATTERY DISCHARGED !!!
- MEMORY DAMAGED !!!
The names and contents of text files in the
library are changed.
All or part of the printer’s RAM memory where text file
names and user-defined text files are stored has been
cleared. This may be caused by:
•
the discharge of a battery providing power to the
volatile storage device,
•
strong vibration changing the contents of memory
cells.
If a discharged battery is detected, the following takes
place when switching the printer on:
•
the language for communication between a user and
the printer changes to English,
•
the
message
BATTERY DISCHARGED !!!
– MEMORY DAMAGED !!!
is displayed,
•
the printer operation time is cleared,
•
the current date is set to
01.01.00
,
•
the current time is set to
00:00
,
•
the expiry date is set to
01.01.00
,
•
the printer’s identifier and possibly the operation limit
are retained in the memory,
•
all RAM-stored information (text files, parameters
and on-line system data) is damaged, put out of
order or no longer reliable,
•
a new bottle is requested by the printer with the
message
BOTTLE ALREADY CANCELLED.
A different message may occur if the bottle has been
replaced before the printer is switched on.
Select the clear memory service command and re-enter
all text files required with the text processor.
6.4. How to Contact the Service Point
The above paragraphs provide instructions on how to rectify some printer inefficiencies. The
inefficiencies can often be corrected by the printer user without the need for calling
a serviceman. But in certain situations specialized service intervention is not only desirable,
but simply required. Therefore, before the user requests assistance, he should collect some
information to facilitate an initial appraisal of the failure. With this information a serviceman
can decide whether the printer's inefficiency results from improper operation by the user and,
additionally, he can get useful hints to prepare himself better for the repair.
The following information should be passed to the service point while reporting a failure:
1.
Name, type and number of printer.
2.
Type of failure and the after-effects.
3.
Printer condition at the time of failure:
•
the status of the internal panel indicators (which lamps are on),
•
the printer status displayed on the terminal (refer to section
4.3
Print Head Status
),
•
types of possible errors (the
DISPLAY ERRORS
command),
•
the history of errors available with the
READ ERRORS REPORT
command,
•
the current settings of print parameters for the head, that are displayed on the
terminal after the
PRINTING PARAMETERS
command has been selected,
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