Eaton XV100, Manual

Page: 63 / 80

7 Maintenance and repairs
7.4 Troubleshooting
Touch display XV-102 10/2020 MN04802004Z-EN Eaton.com
61
7.4 Troubleshooting
Tab. 25 Troubleshooting
Fault and possible cause Corrective action
Device does not start (boot).
Power supply interface does not have any
power. Check the input wiring.
While the device is starting (booting), the following
message appears:
«<50> Touch is dirty or defect»
(only appears if GALILEO is installed)
The resistive touchscreen is not calibrated
correctly.

Start the device (boot it up).

Calibrate touch.
(

Document «System Description
Windows CE MN05010007Z (operation of
the Windows CE operating system on touch
displays)»).
The set screws used to mount the device
are too tight. Loosen the threaded pins (observe max.
torque,

Chapter 5.4.1,

50)
The device is faulty. Send the device in for repairs.
The display stays or turns dark.
The backlight is deactivated. Check the function in the visualization software.
The backlight is faulty. Send the device in for repairs.
Touch does not react or does not react correctly to
touch operation.
The resistive touchscreen is not calibrated
correctly.

Start the device (boot it up).

Calibrate touch.
(

Document «System Description
Windows CE MN05010007Z (operation of
the Windows CE operating system on touch
displays)»).
The touch is disabled.

Start the device (boot it up).

Activate touch
(

Document «System Description
Windows CE MN05010007Z (operation of
the Windows CE operating system on touch
displays)»).
The icon appears in the taskbar.
Incorrect operation of the operating elements
on the display. Remove all objects (including fingers) from the
display area.
The set screws used to mount the device are
too tight. Loosen the threaded pins (observe max.
torque,

Chapter 5.4.1,  50)
The device is faulty. Send the device in for repairs.