Eaton Network-M3, User Manual

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The Network Module fails to boot after upgrading the firmware
Troubleshooting – 293
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8.10.2.2 Get Alarm Log Backup:
curl --location --request GET 'https://{{domain}}/rest/mbdetnrs/1.0/alarmService/actions/
downloadBackup' \
--header 'Authorization: Bearer {{access_token}}'
8.11 The Network Module fails to boot after upgrading the
firmware
8.11.1 Possible Cause
1- The IP address has changed.
2- The Network module LED shows solid red after the upgrade.
3- The first boot after the upgrade takes a longer time.
Note: If the application is corrupt, due to an interruption while flashing the firmware for example, the boot will be done on previous
firmware.
8.11.2 Action
1- Recover the IP address and connect to the card.
2- Reset the Network module by using the Restart button on the front panel.
3- Wait until the Network module LED shows flashing green.
Refer to Installing the Network Management Module>>>Accessing the Network Module>>>Finding and setting the IP address
section.
8.12 Web user interface is not up to date after a FW upgrade
8.12.1 Symptom
After an upgrade:
The Web interface is not up to date
New features of the new FW are not displayed
An infinite spinner is displayed on a tile
8.12.1.1 Possible causes
The browser is displaying the Web interface through the cache that contains previous FW data.
8.12.1.2 Action
Empty the cache of your browser using F5 or CTRL+F5.