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34008030 /AD – Page 8 

2. SOFTWARE UPDATE TROUBLESHOOTING 

 

T1

 

 

 

 

 

 

 
Check that the cable is not plugged into the “CONTACTS” port. 
Make sure there is no other software like PSP that is using the serial port. 
Close the software window with “X” in taskbar. 
Restart from step 4 and launch the upgrade again. 

***IMPORTANT NOTE*** 

If  during  re-launching  the  upgrade  program,  a  program  windows  appears  with  message  “Do  you 
want to continue the process    YES / NO” 

Select “YES” button

 

 

 

 

Summary of Contents for MGE Pulsar MX Frame

Page 1: ...these modes activate during the upgrade process the upgrade may corrupt 2 Make sure there is no current alarms or faults on the LCD display of Pulsar MX FRAME If there are any alarms faults present t...

Page 2: ...tion See below 1 The LED s will show automatic bypass as indicated 2 Unlock the Manual Bypass switch and set to the TEST position Step 3 Unzip the file Pulsar MX Upgradev35b09242008 zip sent by suppor...

Page 3: ...lsar MX Upgradev33b09242008 exe Depending on the requirement select the components that you have to upgrade by selecting deselecting them with the tick boxes For example to upgrade the Frame only dese...

Page 4: ...4008030 AD Page 4 Press the Upgrade Now button to automatically launch the upgrade of the soft After detection of the UPS the programming will start automatically Pulsar MX 4000 5000 RT Pulsar MX Fram...

Page 5: ...nt panel and select the following Select maintenance Model Power modules Frame and check that the version are correct for both the System and power modules Pulsar MX FRAME For the Frame we are V01H an...

Page 6: ...oid re flashing the frame unnecessarily and launch the upgrade again but this time just for the power modules If the Frame do not show the correct version then re run the upgrade from step 4 but desel...

Page 7: ...art the inverter See below 1 Make sure the UPS indicates Automatic bypass as indicated 2 Turn the Bypass switch from TEST to NORMAL 3 Start the Inverter by pressing the 1 for more than 3 seconds 4 The...

Page 8: ...ure there is no other software like PSP that is using the serial port Close the software window with X in taskbar Restart from step 4 and launch the upgrade again IMPORTANT NOTE If during re launching...

Page 9: ...mode Close the software window with X in taskbar Restart from step 4 and launch the upgrade again IMPORTANT NOTE If during re launching the upgrade program a program windows appears with message Do y...

Page 10: ...ware window with X in taskbar Restart from step 4 and launch the upgrade again IMPORTANT NOTE If during re launching the upgrade program a program windows appears with message Do you want to continue...

Page 11: ...wer Modules s fan should be off Restart computer Take care on PSP software auto launch if yes Stop PSP Turn the Bypass switch from BYPASS to TEST Re Insert Battery module 1 1st floor Turn on external...

Page 12: ...ware window with X in taskbar Restart from step 4 and launch the upgrade again IMPORTANT NOTE If during re launching the upgrade program a program windows appears with message Do you want to continue...

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