Eaton INDGW-M2, User Manual

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Password change in My profile is not working
Troubleshooting – 274
8.9 Password change in My profile is not working
8.9.1 Symptoms
The password change shows " Invalid credentials" when I try to change my password in My profile menu:
8.9.2 Possible cause
The password has already been changed once within a day period.
8.9.3 Action
Let one day between your last password change and retry.
8.10 SNMPv3 password management issue with Save and
Restore
8.10.1 Affected FW versions
This issue affects SNMP configuration done on versions prior to 1.7.0 when applied to versions 1.7.0 or above.
8.10.2 Symptom
SNMPv3 connectivity is not properly working after a restore settings on a 1.7.0 version or above.
8.10.3 Cause
The SNMPv3 was configured prior to 1.7.0.
In that case, SNMPv3 configuration is not well managed by the Save and by the Restore settings.
8.10.4 Action
Reconfigure your SNMPv3 users and passwords on versions 1.7.0 or above and Save the settings.
The SNMPv3 configuration can then be Restored.
8.11 The alarm list has been cleared after an upgrade
8.11.1 Symptom
After a FW upgrade, the alarm list has been cleared and is now empty.
8.11.2 Action
The alarm list has been saved on a csv file and can be retrieved using Rest API calls.