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7
Managing alarms
If there is an alarm, you will need to
silence the sirens and sounders (if they are
still running), acknowledge the cause of the
alarm and reset the system.
Note: Please refer to the
Administration
and User Manual for full details.
To silence, acknowledge and reset an
alarm:
1. Make sure that it is safe to enter the
premises.
2. Enter your access code or present your
proximity tag in the normal way. This
silences the alarm (if the sirens and
sounders are still operating).
3. The navigation key glows red and the
display shows, for example:
Press tick to reset
Zone 000
The display alternates between
showing the zone number (e.g. “Zone
000”) and alarm type.
4. If you see “reset” in the message (see
above):
• Press
− this acknowledges the
alarm and resets the system. The
system returns to standby and is
ready to set again. The navigation
key returns to its normal (green)
state.
If you see “Call Installer” or “Call ARC”
at the top of the screen:
• Press
− this acknowledges the
alarm, but you will need to call the
installer or ARC to reset the system.
Although the system is not reset, you
will still be able to set and unset the
system normally. The navigation key
and applicable set/unset icons stay
red until the alarm is reset.
Managing alerts
An alert is an event that is not directly
related to an intrusion event, such as a low
battery or a communications fault.
An alert does not cause an alarm sound.
Instead, the navigation key on keypads
glows red when the system is unset, and
keypads give a short “beep” approximately
every second if the alert has not been
acknowledged.
To view the cause of the alert:
1. Make sure the system is unset and that
the keypad shows the standby screen.
2. Before entering your access code,
press
.
3. Enter your access code or present
your proximity tag to the keypad. The
bottom line displays the most recent
alert. For example:
Tick to continue
Bat Low/Missing
4. Press
to acknowledge that you have
read the alert. Repeat this step for any
other alerts that may be active.
5. If you see a message similar to the
following:
RESET FAULTS
Z041 FREEZER
This indicates that the alert has been
caused by a “technical” zone (which
typically is used to monitor equipment
such as a freezer), and the detector
is still active. If you can, rectify the
problem and repeat the procedure.
If you cannot clear the fault, please
contact your installer.
6. The standby screen is displayed and
the beeping stops. The navigation key
continues to glow red until the faults
are rectified.
