Should you need to order a replacement remote control for your bed, or, on the rare occasion
that the remote control loses communication with the base unit, you will have to perform this
simple operation to allow the remote to communicate with your base unit.
For Single Beds (Twin, Full, Queen, One-Piece King)
Unplug the power cord to the base unit from the outlet. (For one piece king units unplug
both base units) Wait 30 seconds. Plug base back into outlet. (For One Piece King plug both
bases back into outlets at the same time.) Press and hold Head Up and Foot Up buttons for 2
seconds. (DO NOT PRESS ANY OTHER KEYS ON REMOTE DURING THE PAIRING PROCESS) Let
go of the buttons and wait 2 seconds then test the bed by raising the head.
For Dual Beds (Split Queen & Split King)
Unplug the power cord to both bases from the outlets. Wait 30 seconds.
Remote 1
- Plug the power cord to base A back into the outlet. DO NOT plug base B into
the outlet at this time. Press and hold Head Up and Foot Up buttons for 2 seconds. (DO NOT
PRESS ANY OTHER KEYS ON REMOTE DURING THE PAIRING PROCESS) Let go of the buttons
and wait 2 seconds then test the bed by raising the head. Leave the bed plugged into the
outlet.
Remote 2
- Plug the power cord to base B into the outlet. Press and hold Head Up and Foot
Up buttons for 2 seconds. (DO NOT PRESS ANY OTHER KEYS ON REMOTE DURING THE PAIRING
PROCESS) Let go of the buttons and wait 2 seconds then test the bed by raising the head.
*Once the base unit is plugged into the outlet you have 3 minutes to complete the pairing process for each
base unit.
PREMIER MODEL 2.0
REMOTE CONTROL - WIRELESS
If you have followed these directions and are still having difficulty you can reach our Customer Service Department
at
1-800-523-5383
Monday - Friday from 9 am to 5 pm (East Coast Time).
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