Description
Possible Cause
Solution
Check if the water pressure is
high enough. Straighten the
water pipe. Clean the inlet valve
filter.
Check the drain hose
for blockage.
Water injecting problem
during wash cycle.
Overtime water draining
Restart the appliance. If
problem persists, please
contact the customer service.
Others
Water overflow
Restart the appliance.
Close the door
properly and restart.
Door is not
closed properly.
Description
Possible Cause
Solution
Close the door properly and
restart.
Check the laundry.
Door is not closed
properly.Clothes
are stuck.
Safety protection
is activated.
Disconnect the power and
restart.
Water leakage
Connections are
not tight enough.
Check and fasten the water inlet
pipe.
Check and clean the outlet hose.
Clean and wipe the detergent
dispenser dry.
Abnormal noise
Check if the fixing bolts have
been removed.
Make sure the appliance is
installed on a solid and level
floor.
Indicator or
display does not
work
PC board or harness
have connection
problems.
Switch off the power and
check if the mains plug is
connected properly.
Appliance does
not start
Detergent residues
in the detergent
dispenser
Detergent is damp
and/or clotted.
Door can´t be
opened
Fixing bolts are still in
place.
Floor is not solid or
level.
Error Codes
TROUBLE SHOOTING
Whenever there is a problem with the appliance, check if you can solve it following
the tables below. If the problem persists, please contact the customer service.
35
V.1
