Problem
Possible reason
Solution
Hood doesn’t work
Electric supply
Check whether the
plug is connected
Check whether the
main switch is turned on
Poor airflow
Aluminum grease
filters clogged
Clean the filters,
assembly back when dry
Charcoal filters clogged
Replace the
charcoal filters
Motor running
without air flow
Butterfly valve jammed
Contact technician
After running for
a while, motor
stop working
High temperature
safety device activated
The kitchen is not
sufficiently ventilated
The hood is being
installed too near to
the cooking stove
The hood must be
least 65cm of distance
from the stove
Strong
cooking smell
Charcoal filters do
not install
In re-circulating mode,
charcoal filters must
be installed
Oil dripping
onto stove
Aluminum grease
filter saturated
Wash the aluminum
grease filters
Whirring sound
Fan blade problem
Contact with technician
TROUBLESHOOTING
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